nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Issues upgrading Flexviewer 3.1 (uncompiled)

Anonymous User

Original User: btelliot

Hi All,

I've been upgrading our in-house web mapping application from flexviewer 3.0 to 3.1, and I've encountered a small problem.

The first time I load the Flexviewer application in the web browser, the User Interface doesn't load properly. If I refresh using the F5 button, it loads properly.

Here is a screenshot of the issue:
First load:
[ATTACH=CONFIG]20039[/ATTACH]

After refresh (F5)
[ATTACH=CONFIG]20040[/ATTACH]

Any help on the matter would be appreciated.

Cheers,

Brett

flexviewerTroubleshoot1.png

flexviewerTroubleshoot2.png

map_display_crs.png

measure tool.png

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Accepted answers

BjornSvensson

Just wanted to follow up and let you know that this has been fixed and will be part of the 3.2 release (see GitHub Issue #28 - popups in 3.1 causes problem on application startup).

FYI: if you want to see what other viewer code changes made it into 3.2, look at the closed and verified issues for 3.2:
https://github.com/Esri/arcgis-viewer-flex/issues?labels=verified&milestone=1&state=closed

2.jpg

All comments

Anonymous User

Original User: hgonzago

Hi All,

I've been upgrading our in-house web mapping application from flexviewer 3.0 to 3.1, and I've encountered a small problem.

The first time I load the Flexviewer application in the web browser, the User Interface doesn't load properly. If I refresh using the F5 button, it loads properly.

Here is a screenshot of the issue:
First load:
[ATTACH=CONFIG]20039[/ATTACH]

After refresh (F5)
[ATTACH=CONFIG]20040[/ATTACH]

Any help on the matter would be appreciated.

Cheers,

Brett

Easy enough and maybe you have already tried, but did you clear your browser cache before running this?

Anonymous User

Original User: btelliot

Hi Heather,

I normally open the web maps using Google Chrome's Incognito mode, which should not pull from a cache.

I just cleared my cache and tried with internet explorer this time, and I'm still having the same issue.

- B

Anonymous User

Original User: btelliot

I'll put a copy of the config.xml file here:

<?xml version="1.0" ?>
<!--
////////////////////////////////////////////////////////////////////////////////
//
// Read more about ArcGIS Viewer for Flex - http://links.esri.com/flexviewer
//
////////////////////////////////////////////////////////////////////////////////
-->
<configuration>
    <title>Environmental Consultants</title>
    <subtitle>Web Mapping Application - General Reference</subtitle>
    <logo>assets/images/TERA_White.png</logo>

    <style>
        <colors>0xFFFFFF,0x1B382B,0x101010,0x000000,0xF0F0F0</colors>
        <alpha>0.8</alpha>
    </style>
    <!-- replace the following url with your own geometryservice -->
    <geometryservice url="###censored###" />

    <!-- TERA's BING MAPS KEY BELOW -->
    <bing key="###censored###"/>
    <!-- <splashpage label="TERA Environmental Consultants" config="widgets/mySplash/SplashWidget.xml" url="widgets/mySplash/SplashWidget.swf"/>-->
    <!-- UI elements -->
    <widget left="10"  top="50"    config="widgets/Navigation/NavigationWidget.xml" url="widgets/Navigation/NavigationWidget.swf"/>
    <widget right="0" bottom="0" config="widgets/OverviewMap/OverviewMapWidget.xml" url="widgets/OverviewMap/OverviewMapWidget.swf"/>
    <widget right="20" top="55"    config="widgets/MapSwitcher/MapSwitcherWidget.xml" url="widgets/MapSwitcher/MapSwitcherWidget.swf"/>
    <widget left="0"   top="0"     config="widgets/HeaderController/HeaderControllerWidget.xml" url="widgets/HeaderController/HeaderControllerWidget.swf"/>
    <widget right="100" bottom="7" config="widgets/StaticImage/StaticImageWidget.xml" url="widgets/StaticImage/StaticImageWidget.swf"/>

    <map wraparound180="true" initialextent="-16141587 5585597 -8642197 10056857" fullextent="-16141587 5585597 -8642197 10056857" top="40" addarcgisbasemaps="false">


 <!-- Valid Scale Levels -->
   <lods>
<!--          <lod resolution="156543.033928" scale="591657527.591555"/> -->   <!-- Level 0 -->
<!--          <lod resolution="78271.5169639999" scale="295828763.795777"/>--> <!-- Level 1 -->
<!--          <lod resolution="39135.7584820001" scale="147914381.897889"/>--> <!-- Level 2 -->
         <lod resolution="19567.8792409999" scale="73957190.948944"/>  <!-- Level 3 -->
         <lod resolution="9783.93962049996" scale="36978595.474472"/>  <!-- Level 4 -->
         <lod resolution="4891.96981024998" scale="18489297.737236"/>  <!-- Level 5 -->
         <lod resolution="2445.98490512499" scale="9244648.868618"/>   <!-- Level 6 -->
          <lod resolution="1222.99245256249" scale="4622324.434309"/>   <!-- Level 7 -->
         <lod resolution="611.49622628138" scale="2311162.217155"/>    <!-- Level 8 -->
         <lod resolution="305.748113140558" scale="1155581.108577"/>   <!-- Level 9 -->
         <lod resolution="152.874056570411" scale="577790.554289"/>    <!-- Level 10 -->
          <lod resolution="76.4370282850732" scale="288895.277144"/>    <!-- Level 11 -->
         <lod resolution="38.2185141425366" scale="144447.638572"/>    <!-- Level 12 -->                                                                    
         <lod resolution="19.1092570712683" scale="72223.819286"/>     <!-- Level 13 -->
         <lod resolution="9.55462853563415" scale="36111.909643"/>     <!-- Level 14 -->
         <lod resolution="4.77731426794937" scale="18055.954822"/>     <!-- Level 15 -->
         <lod resolution="2.38865713397468" scale="9027.977411"/>      <!-- Level 16 -->
         <lod resolution="1.19432856685505" scale="4513.988705"/>      <!-- Level 17 -->
 <!--      <lod resolution="0.597164283559817" scale="2256.994353"/> -->    <!-- Level 18 -->
 <!--       <lod resolution="0.298582141647617" scale="1128.497176"/> -->    <!-- Level 19 -->

     </lods>
         <basemaps>
            <layer label="SPOT5+Base" type="tiled" visible="false"  alpha="1"
              icon="###censored###"
                    url="###censored###"/>
            <layer label="SPOT5 2011"  type="tiled" visible="false" alpha="1"
              icon="###censored###"
                    url="###censored###"/>
   <layer label="Terrain"    type="tiled" visible="true" alpha="1"
     icon="###censored###"
                    url="###censored###"/>
            <layer label="eTopo" type="tiled" visible="false" alpha="1"
              icon="###censored###"
              url="###censored###"/>
            <layer label="Bing Aerial    (Internal Use)" type="bing" style="aerialWithLabels"
              icon="###censored###"/>
   </basemaps>

       <operationallayers>
         <layer label="Green and White Area" type="dynamic" visible="false" alpha="0.6" imageformat="png32"
                   url="###censored###">
                   <sublayer id="0" popupconfig="popups/PopUp_GrnWht.xml"/>
            </layer>       

         <layer label="Natural Regions and Subregions" type="dynamic" visible="false" alpha="0.4" imageformat="png32"
                   url="###censored###">
                   <sublayer id="3" popupconfig="popups/PopUp_NatSubRegion.xml"/>
            </layer>

   <layer label="Historical Resource Values" type="dynamic" visible="false" alpha="0.6" imageformat="png32"
                   url="###censored###">
                   <sublayer id="0" popupconfig="popups/PopUp_HRV.xml"/>
            </layer>

            <layer label="Alberta Dispositions" type="dynamic" visible="false" alpha="0.8" imageformat="png32"
                   url="###censored###">
                   <sublayer id="0" popupconfig="popups/PopUp_AB_Disp.xml"/>  
            </layer>
   
            <layer label="Grids" type="tiled" visible="false"
                   url="###censored###"/>
        </operationallayers>
    </map>


    <!-- widgets organized into widget containers that manage close/open etc -->
    <!-- supported layout property options: horizontal(default)|float|vertical|fix-->
    <widgetcontainer layout="float">
     <widget label="Bookmarks"
             icon="assets/images/i_bookmark.png"
             config="widgets/Bookmark/BookmarkWidget.xml"
             url="widgets/Bookmark/BookmarkWidget.swf"/>
        <widget label="Legal Location Search" left="60" top="400"
                icon="assets/images/i_search.png"
                config="widgets/Search/SearchWidget.xml"
                url="widgets/Search/SearchWidget.swf"/>
     <widget label="Measure and Draw" left="60" top="400"
                icon="assets/images/i_measure.png"
                config="widgets/Draw/DrawWidget.xml"
                url="widgets/Draw/DrawWidget.swf"/>
        <widget label="Legend"
                preload="closed"
             config="widgets/Legend/LegendWidget.xml"
          icon="assets/images/Legend32.png"
             url="widgets/Legend/LegendWidget.swf"/>
    </widgetcontainer>
    
</configuration>

Thanks again.

HeatherGonzago

Your config file looks fine from what I can see. Since I can't actually check the services you are trying to display, I'm not sure if that is something that could be causing some issues.

Could you try one thing?

Set the wraparound property to false.

<map wraparound180="true"  .....

Do you still get the same issue?

Also, does any of the information asked and given in this thread sound familar? http://forums.arcgis.com/threads/73799-Issues-with-3.1-Flex-Viewer-and-App-Builder

Anonymous User

Original User: mattias_j

I have similar problems using the compiled version, first time loading after deleting browser cache a lot of stuff, widgets, icons etc are not loaded but after refreshing the page it loads correctly.
setting wraparound180 to false doesn't change anything...
I'm also having problems with the AppBuilder when using my own basemaps, but I'll post a new thread about that.

Anonymous User

Original User: btelliot

Hi Heather,

The basemaps we are using are web mercator projection, but I went ahead and set the <map wraparound180="false"...
and it didn't fix the problem.

I've tested all of the map services with the flexviewer 3.0 application, so I know all of my map services are functioning properly.

The questions asked in the other thread seem to be for a slightly different problem. My main problem is that most of the default widgets, icons, and UI are not loading properly the first time when loading the map from a cleared cache.

Thanks again for the help with this,

Brett

DasaPaddock

Can you check your web server's log files for any errors? I'd also try using a tool like the Firefox Add-on HttpFox to see what's happening to the requests.

Anonymous User

Original User: btelliot

I can't get Firefox on my work computer. Is there an equivalent plug-in for chrome?

DasaPaddock

Try using Tools -> Developer Tools and then looking at the Network tab.

Anonymous User

Original User: rzufelt

<?xml version="1.0" ?>
<!--
////////////////////////////////////////////////////////////////////////////////
//
// Read more about ArcGIS Viewer for Flex - http://links.esri.com/flexviewer
//
////////////////////////////////////////////////////////////////////////////////
-->
<configuration>
    <title>Environmental Consultants</title>
    <subtitle>Web Mapping Application - General Reference</subtitle>
    <logo>assets/images/TERA_White.png</logo>

    <style>
        <colors>0xFFFFFF,0x1B382B,0x101010,0x000000,0xF0F0F0</colors>
        <alpha>0.8</alpha>
    </style>
    <!-- replace the following url with your own geometryservice -->
    <geometryservice url="###censored###" />

    <!-- TERA's BING MAPS KEY BELOW -->
    <bing key="###censored###"/>
    <!-- <splashpage label="TERA Environmental Consultants" config="widgets/mySplash/SplashWidget.xml" url="widgets/mySplash/SplashWidget.swf"/>-->
    <!-- UI elements -->
    <widget left="10"  top="50"    config="widgets/Navigation/NavigationWidget.xml" url="widgets/Navigation/NavigationWidget.swf"/>
    <widget right="0" bottom="0" config="widgets/OverviewMap/OverviewMapWidget.xml" url="widgets/OverviewMap/OverviewMapWidget.swf"/>
    <widget right="20" top="55"    config="widgets/MapSwitcher/MapSwitcherWidget.xml" url="widgets/MapSwitcher/MapSwitcherWidget.swf"/>
    <widget right="100" bottom="7" config="widgets/StaticImage/StaticImageWidget.xml" url="widgets/StaticImage/StaticImageWidget.swf"/>
    <widget left="0"   top="0"     config="widgets/HeaderController/HeaderControllerWidget.xml" url="widgets/HeaderController/HeaderControllerWidget.swf"/>

    <map wraparound180="true" initialextent="-16141587 5585597 -8642197 10056857" fullextent="-16141587 5585597 -8642197 10056857" top="40" addarcgisbasemaps="false">

Could you try moving the HeaderControllerWidget to the bottom of the list? Don't know if it will help, but I have seen several "similar" type issues if there are widgets below this in the UI section.

R_

Also, do you have the debugger version of flash player installed? It might give you an idea what is breaking the first load.

Anonymous User

Original User: btelliot

Hi Dasa,

I check the network developer tools for chrome, and I had a few warnings, about displaying insecured content, but no errors:
The page at https://teragisweb1.teraenv.com/apps/TESTING/TERA_FLEX_BASE_31/?config=configPublic.xml displayed insecure content from http://fpdownload.adobe.com/pub/swz/crossdomain.xml.
The page at https://teragisweb1.teraenv.com/apps/TESTING/TERA_FLEX_BASE_31/?config=configPublic.xml displayed insecure content from http://fpdownload.adobe.com/crossdomain.xml.
The page at https://teragisweb1.teraenv.com/apps/TESTING/TERA_FLEX_BASE_31/?config=configPublic.xml displayed insecure content from http://dev.virtualearth.net/crossdomain.xml.
The page at https://teragisweb1.teraenv.com/apps/TESTING/TERA_FLEX_BASE_31/?config=configPublic.xml displayed insecure content from http://dev.virtualearth.net/REST/v1/Imagery/Metadata/... etc

I also tried moving Header Controller Widget to the bottom of the list, and still no luck.

The only thing that I have had success with so far is disabling most of the <Operation Layers>. These all display properly on my 3.0 flexviewer, but using the exact same configuration <layer></layer> tags cause the UI widgets to load improperly when they aren't drawing from a cache.

I'm going to work with the IT department on getting a copy of the application public.

Thanks again for the help,

Brett

Anonymous User

Original User: btelliot

I just tried loading the application in Internet Explorer, and I got this error message:

TypeError: Error #1009: Cannot access a property or method of a null object reference.
 at com.esri.viewer.components.toc.tocClasses::TocMapLayerItem/createChildren()
 at com.esri.viewer.components.toc.tocClasses::TocMapLayerItem()
 at com.esri.viewer.components.toc::TOC/registerMapLayer()
 at MethodInfo-386()
 at com.esri.viewer.components.toc.utils::MapUtil$/forEachMapLayer()
 at com.esri.viewer.components.toc::TOC/registerAllMapLayers()
 at com.esri.viewer.components.toc::TOC/commitProperties()
 at mx.core::UIComponent/validateProperties()
 at mx.managers::LayoutManager/validateProperties()
 at mx.managers::LayoutManager/doPhasedInstantiation()
 at mx.managers::LayoutManager/doPhasedInstantiationCallback()

Perhaps this is a bug that is causing the UI to not display properly.

RhettZufelt

Hmm, that is similar errors to what I got when I was trying to load layerlist and mapswitcher and TOC together.

Have you tried commenting out the widgets one by one and see if the error/issue goes away?

I'd start with legend widget since it seems to be TOC related.

In any case, I'd try commenting out the widgets, if that doesn't do it, start with operational layers one by one. Eventually, you should find the culprit. then, maybe figure out why.

Could be a corrupt service that needs to be re-built or something.

Just a thought from my book of "ESRI testing" 😉

R_

Anonymous User

Original User: mattias_j

I tried commenting out different part of the config-file as Rhett suggested, and in my case I could narrow it down to be a problem with the PopUps. If I'm commenting out all sublayers them problems seems to disappear. But I haven't been able to figure out what the problem with the popups is.
In this case I'm using PopUp xml-files that where created using AppBuilder 3.0, I saw that AppBuilder 3.1 also adds
<showattachments>false</showattachments>
<showrelatedrecords>false</showrelatedrecords>
to the PopUp.xml files and tried addig thoose lines to my PopUp.xml files and thought it worked at first but after some more testing the problem occured again so I don't think that's the problem.... And it's not just one corrupt PopUp xml file, they all seems to cause the problem...

HeatherGonzago

I just tried loading the application in Internet Explorer, and I got this error message:

TypeError: Error #1009: Cannot access a property or method of a null object reference.
 at com.esri.viewer.components.toc.tocClasses::TocMapLayerItem/createChildren()
 at com.esri.viewer.components.toc.tocClasses::TocMapLayerItem()
 at com.esri.viewer.components.toc::TOC/registerMapLayer()
 at MethodInfo-386()
 at com.esri.viewer.components.toc.utils::MapUtil$/forEachMapLayer()
 at com.esri.viewer.components.toc::TOC/registerAllMapLayers()
 at com.esri.viewer.components.toc::TOC/commitProperties()
 at mx.core::UIComponent/validateProperties()
 at mx.managers::LayoutManager/validateProperties()
 at mx.managers::LayoutManager/doPhasedInstantiation()
 at mx.managers::LayoutManager/doPhasedInstantiationCallback()

Perhaps this is a bug that is causing the UI to not display properly.

Just curious,
What is the spatial reference of the basemap that you are initially loading into your application?

Anonymous User

Original User: btelliot

I tried commenting out different part of the config-file as Rhett suggested, and in my case I could narrow it down to be a problem with the PopUps. If I'm commenting out all sublayers them problems seems to disappear. But I haven't been able to figure out what the problem with the popups is.
In this case I'm using PopUp xml-files that where created using AppBuilder 3.0, I saw that AppBuilder 3.1 also adds
<showattachments>false</showattachments>
<showrelatedrecords>false</showrelatedrecords>
to the PopUp.xml files and tried addig thoose lines to my PopUp.xml files and thought it worked at first but after some more testing the problem occured again so I don't think that's the problem.... And it's not just one corrupt PopUp xml file, they all seems to cause the problem...

Hi Mattias,

I just tried commenting out the PopUps, and the application is now loading properly from a cleared cache.
It must be a bug with the PopUps.

Heather,

The spatial reference of my basemap is "Spatial Reference: 102100 (3857) "
Thanks again,

Brett

Anonymous User

Original User: btelliot

Any news on the pop-up issue in flexviewer 3.1?

There still isn't a fix for this as far as I know. I would like to upgrade to 3.1, but I can't until this issue is resolved.

(Bump).

HeatherGonzago

So the problem seems to stem from only the popups? Is it that when you initially load the map, nothing displays and then after refreshing it does display correctly? If you disable the popups, does it display correctly the first time around?

Did any of the data within the map change between 3 and 3.1? Meaning, did the indexes of the layers referenced for the popups get altered at all? I know, easy enough but thought it would be a good thing to check on that as well.

Anonymous User

Original User: btelliot

If you disable the popups, does it display correctly the first time around?

Correct, if the popups are disabled, it displays correctly the first time around.

Did any of the data within the map change between 3 and 3.1? Meaning, did the indexes of the layers referenced for the popups get altered at all?

The data within the map has not changed between 3 and 3.1. I'm using the exact same MapService(s) for both of the 3.0 and 3.1 webmap applications, and the exact same PopUp.xml files.

Here is an example of one of the PopUps config files that seems to be causing the issue.

<?xml version="1.0" ?>
<configuration>
    <title>Alberta Natural Regions and Subregions</title>        
    <fields>
        <field name="NRNAME" alias= "Natural Region: " visible="true"/>
  <field name="NSRNAME" alias= "Natural Subregion: " visible="true"/>
    </fields>
</configuration>

Thanks again for the help,

HeatherGonzago

By any chance, is your application public? It may be easier if I could take a look. If not, let me take the info you already provided and see if there is anything else going on.

Anonymous User

Original User: btelliot

Hi Heather,

We can't make it public for security reasons, but if you can private message me your email address, I'll get our IT department to set you up with an account so you can log-in.

Thanks,

HeatherGonzago

Hi Brian,
We definitely want to figure this out in case it was a bug introduced at 3.1. In order to do this though, the best route is to contact our Tech Support group as they can take the right steps to get everything documented and in the system.

You can contact them directly at http://support.esri.com/en/ or by calling 888-377-4575.

Thanks.

Anonymous User

Original User: attreewr

Hi All, get a similar error, but have pinned it down to an existing Base map that works in 3.0 but not in 3.1..
Layer displays correctly, but API generates an error!

ESRI ?

BenAller

We're experiencing the same popup issue when trying to move to 3.1. Looking forward to a fix.

Thanks,

Ben

Anonymous User

Original User: mvolz47

Does anyone from ESRI have a tentative of when this issue might be fixed, as pop-ups are an important component of my organization's Flex Viewer applications?

rflorence

Experiencing the same problem here, i've logged the issue with esri support and will update the thread if i have any news.

Seems to happen for me on sublayer popups only and occurs in the getlayerinfos code in createChildren (TocMapLayerItem). When loading the toc the layer info returns a null which interrupts the widget loading process causing the UI to look a bit crazy.

I'm using AGS 10.0 and the uncompiled FV 3.1.

Anonymous User

Original User: benaller

I removed the CDATA section of my popups and it seems to work now. I'm not sure what changed between 3.0 and 3.1, but here's a look at the popup formatting that works.

<?xml version="1.0" ?>
<configuration>
    <title>Soils {MUSYM}</title>
    <fields>
        <field name="SURFTEXT" alias="Surface Texture" visible="true"/>
        <field name="DRAINCLASS" alias="Drain Class" visible="true"/>
        <field name="MUNAME" alias="Name" visible="true"/>
        <field name="HYDRCRATNG" alias="Hydric Rating" visible="true"/>
        <field name="FRMLNDCLS" alias="Farmland Class" visible="true"/>
    </fields>
</configuration>

BenAller

I was using both <description> and <fields> for the main content in some popups. That could have been the problem.

Anonymous User

Original User: benaller

Second thought, we're still having issues with the popups. For what it's worth, I did get some popups to work, but when I added some back into the config.xml the problem returned. Looks like chimaera_5 might be on to something.

Anonymous User

Original User: rzufelt

Was wondering if you can reproduce this consistantly, and if so, how?

Since I had not seen this yet, and have I popups on most of my data, figured I'd try to figure it out.

So, went back to the OTB fv and played around with the tiled/visible settings, etc. For some reason, if I close the browser, then run the app, I will get that error about 1 out of 7 times. real hard to troubleshoot what is "wrong" when it isn't consistant (almost as it was written by Microsoft

).

Wondering if anyone has come up with a way to consistantly make it do this?

R_

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