Hello, Im wondering a reason why my infoTemplate in one layer is not working. I have a dynamic service with 5 layers and all the other ones are working perfectly when i click in the map, showing the information about them, but when i click the number (2) it doesnt show anything and it says "no info available" Here is where i define the infoTemplate. interrClienteSED . setInfoTemplates ( { 0 : { infoTemplate : getInfoTemplate2 . getCriticalNisInfo ( ) } , 1 : { infoTemplate : getInfoTemplate2 . getNISInfoConf ( ) } , 2 : { infoTemplate : getInfoTemplate2 . getNISInfoPred ( ) } , 3 : { infoTemplate : myinfotemplate . getSubConf ( ) } , 4 : { infoTemplate : myinfotemplate . getSubPred ( ) } } ) ; Here is where i have it: 2: {infoTemplate: getInfoTemplate2.getNISInfoPred()}, And this function gives me the infoTemplate that i use: getNISInfoPred ( ) { let chqNisInfoTemp2 = new InfoTemplate ( ) ; chqNisInfoTemp2 . setTitle ( " NIS: ${ARCGIS.DBO.CLIENTES_XY_006.nis} " ) ; let chqNisInfoContent2 = " ID Orden: ${ARCGIS.dbo.view_tiempo_order_po.id_orden} " ; chqNisInfoTemp2 . setContent ( chqNisInfoContent2 ) ; return chqNisInfoTemp2 ; } It doesnt show anything. Even if the fields are not correct, it suppose to show the template with ID Orden and NIS empty, but it just doesnt work at all.

The the problem resides in your map service. You need to republish after you run a geometry check GP on the data.

I did it and it doesnt show the layer on the map (doesnt show any result) var interFeature2 = new FeatureLayer("myServer/nterrupciones/PO_PC/MapServer/2"); interFeature2.show(); mapp.addLayers([chqmapabase, heatmapFeatureLayer, heatmapFeatureLayer1, gps_new, interFeature2]); And i also tried to add it in the arcgis viewer for js and this what i got As u can see there are 7 features but no one is shown... When i do a query in the rest service i got them

Strange. Well that eliminates it being an issue with a field name or field value. Again for testing purposes. Can you add that layer as a FeatureLayer and try and assign a infoTemplate?

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InfoTemplate not working in only one layer.

EvelynHernandez

Hello,

Im wondering a reason why my infoTemplate in one layer is not working. I have a dynamic service with 5 layers and all the other ones are working perfectly when i click in the map, showing the information about them, but when i click the number (2) it doesnt show anything and it says "no info available"

Here is where i define the infoTemplate.

interrClienteSED<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setInfoTemplates</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">{</SPAN>
 <SPAN class="number token">0</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> getInfoTemplate2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getCriticalNisInfo</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">1</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> getInfoTemplate2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getNISInfoConf</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">2</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> getInfoTemplate2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getNISInfoPred</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">3</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> myinfotemplate<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getSubConf</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">4</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> myinfotemplate<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getSubPred</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN>
 <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍<SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

Here is where i have it: 2: {infoTemplate: getInfoTemplate2.getNISInfoPred()},

And this function gives me the infoTemplate that i use:

<SPAN class="token function">getNISInfoPred</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">{</SPAN>
 <SPAN class="keyword token">let</SPAN> chqNisInfoTemp2<SPAN class="operator token">=</SPAN> <SPAN class="keyword token">new</SPAN> <SPAN class="token class-name">InfoTemplate</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
 chqNisInfoTemp2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setTitle</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="string token">"<b>NIS: ${ARCGIS.DBO.CLIENTES_XY_006.nis}</b>"</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
<SPAN class="keyword token">let</SPAN> chqNisInfoContent2 <SPAN class="operator token">=</SPAN>
 <SPAN class="string token">"<div style=padding-top: 10px;><b>ID Orden:</b> ${ARCGIS.dbo.view_tiempo_order_po.id_orden}<br></div>"</SPAN><SPAN class="punctuation token">;</SPAN>
 chqNisInfoTemp2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setContent</SPAN><SPAN class="punctuation token">(</SPAN>chqNisInfoContent2<SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
 <SPAN class="keyword token">return</SPAN> chqNisInfoTemp2<SPAN class="punctuation token">;</SPAN>
 <SPAN class="punctuation token">}</SPAN>‍‍‍‍‍‍‍‍<SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

It doesnt show anything. Even if the fields are not correct, it suppose to show the template with ID Orden and NIS empty, but it just doesnt work at all.

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EvelynHernandez

Yes i did that and ...

I also put the code u gave me in the file, not adding a new reference.

<SPAN class="keyword token">let</SPAN> chqNisInfoTemp2<SPAN class="operator token">=</SPAN> <SPAN class="keyword token">new</SPAN> <SPAN class="token class-name">InfoTemplate</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
 chqNisInfoTemp2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setTitle</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="string token">"test title"</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
 <SPAN class="keyword token">let</SPAN> chqNisInfoContent2 <SPAN class="operator token">=</SPAN> <SPAN class="string token">"<div style=padding-top: 10px;><b>test content</b><br></div>"</SPAN><SPAN class="punctuation token">;</SPAN>
 chqNisInfoTemp2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setContent</SPAN><SPAN class="punctuation token">(</SPAN>chqNisInfoContent2<SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
<SPAN class="keyword token">var</SPAN> interrClienteSED <SPAN class="operator token">=</SPAN> <SPAN class="keyword token">new</SPAN> <SPAN class="token class-name">ArcGISDynamicMapServiceLayer</SPAN><SPAN class="punctuation token">(</SPAN>layers<SPAN class="punctuation token">.</SPAN><SPAN class="token function">read_dyn_predichos_confirmados</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">,</SPAN><SPAN class="punctuation token">{</SPAN>id<SPAN class="punctuation token">:</SPAN><SPAN class="string token">"po_interrupciones"</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
 interrClienteSED<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setInfoTemplates</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">{</SPAN>
 <SPAN class="number token">0</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> getInfoTemplate2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getCriticalNisInfo</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">1</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> getInfoTemplate2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getNISInfoConf</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">2</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> chqNisInfoTemp2<SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">3</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> myinfotemplate<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getSubConf</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">,</SPAN>
 <SPAN class="number token">4</SPAN><SPAN class="punctuation token">:</SPAN> <SPAN class="punctuation token">{</SPAN>infoTemplate<SPAN class="punctuation token">:</SPAN> myinfotemplate<SPAN class="punctuation token">.</SPAN><SPAN class="token function">getSubPred</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">}</SPAN>
 <SPAN class="punctuation token">}</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
 interrClienteSED<SPAN class="punctuation token">.</SPAN>setVisibleLayers<SPAN class="operator token">=</SPAN><SPAN class="punctuation token">[</SPAN><SPAN class="number token">0</SPAN><SPAN class="punctuation token">,</SPAN><SPAN class="number token">1</SPAN><SPAN class="punctuation token">,</SPAN><SPAN class="number token">2</SPAN><SPAN class="punctuation token">,</SPAN><SPAN class="number token">3</SPAN><SPAN class="punctuation token">,</SPAN><SPAN class="number token">4</SPAN><SPAN class="punctuation token">,</SPAN><SPAN class="number token">5</SPAN><SPAN class="punctuation token">]</SPAN>‍‍‍‍‍‍‍‍‍‍‍‍‍<SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

That layer(2) is the only one that has the problem, the other ones are working perfectly.

RobertScheitlin__GISP

Evelyn,

Simply:

<SPAN class="token function">getNISInfoPred</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">{</SPAN>
&nbsp; <SPAN class="keyword token">let</SPAN> chqNisInfoTemp2<SPAN class="operator token">=</SPAN> <SPAN class="keyword token">new</SPAN> <SPAN class="token class-name">InfoTemplate</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp; chqNisInfoTemp2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setTitle</SPAN><SPAN class="punctuation token">(</SPAN><SPAN class="string token">"test title"</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp; <SPAN class="keyword token">let</SPAN> chqNisInfoContent2 <SPAN class="operator token">=</SPAN> <SPAN class="string token">"<div style=padding-top: 10px;><b>test content</b><br></div>"</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp; chqNisInfoTemp2<SPAN class="punctuation token">.</SPAN><SPAN class="token function">setContent</SPAN><SPAN class="punctuation token">(</SPAN>chqNisInfoContent2<SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">;</SPAN>
&nbsp; <SPAN class="keyword token">return</SPAN> chqNisInfoTemp2<SPAN class="punctuation token">;</SPAN>
<SPAN class="punctuation token">}</SPAN>‍‍‍‍‍‍‍‍<SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

EvelynHernandez

How i do that?

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RobertScheitlin__GISP

Have you tried hard coding the strings returned for testing instead of using field values?

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