ArcPad Lost Data

Question

Hi all,

I have quite a dilemma. I use ArcPad 10.0.4 with a TopCon GRS-1 for phase I archaeological survey. My company has created a custom form for data collection. I have tested and used this form before and everything worked fine.

I came in this morning to download the data from a second days work. I visually inspected my data on the screen and closed ArcPad saving the document. I plugged my unit to my workstation, synced with Windows Mobile Device Center, and used the GetDataFromArcPad tool and it showed no updated records!

I then reopened the project in ArcPad on the GRS-1 and my newly logged data had completely vanished. Does anybody have an idea why my data just disappeared and if it somehow retrievable? To reacquire this data would cost a three man crew a full day of digging.Obviously this is not something I want to have to tell my boss.

Any ideas or suggestions?

PaulStephenson · Answer

It may simply be the sync settings for Mobile Device Center either within the mobile device or within the PC. I ran into a similar problem last year where one of our PCs replaced the new data with the old rather than joining it together, due to a simple overlooked setting. The data may be gone unless you are able to use a recovery program.

Best,

Paul

GarethWalters · Answer

Hi Erin,

When you used the GetDataFromArcPad did you copy the data from you device to your PC or is that what you mean by downloading the data?I came in this morning to download the data from a second days work. I visually inspected my data on the screen and closed ArcPad saving the document. I plugged my unit to my workstation, synced with Windows Mobile Device Center, and used the GetDataFromArcPad tool and it showed no updated records!

I would generally follow these steps:* Collect data on Device
* Sync Device to PC
* Copy (or Cut) data from device to a folder on the PC
* Run GetDataFromArcPad tool

Sorry if this sounds blunt. I just want to make sure I understand correctly. Perhaps call Tech Support for more help.

Cheers,

Gareth