Citizen Problem Reporter: Won't Load?

Question

Hello all. I'm starting to look into using Citizen Problem Reporter with Cityworks. I'm trying to configure the app at the moment (I used the ArcGIS Solutions Deployment) but whenever I test pressing on "Submit a Report" I get a never ending loading screen. Is there a step that I may have missed or an option I need to check? I made sure that it was saved to the appropriate groups and can be edited.  Thank you!

AriLukas · Answer

Hello Jennifer,

I realize this is quite an old post but I was wondering if you ever got Problem Reporter and Cityworks to work together and create Service Requests?

Best,

Ari

Anonymous User · Answer

Hello Joseph,

I actually got stuck with the web hooks and I haven't had time to address

the issue again. Unfortunately this means I haven't been able to test it.

Sincerely,

Jennifer

JosephD_Angelo2 · Answer

Hi Jennifer,

Did you wind up using Problem Reporter in tandem with Cityworks? How is it working out? Are you generating CW service requests directly from Reporter?