Upgrade error - Portal 10.4.1 - 10.7.1

Question

Hello,

I'm in the process of upgrading ArcGIS Enterprise 10.4.1 to 10.7.1 at a customer site.

Before starting the upgrade I successfully made backups of all components separately (portal, server, datastore) as well as with webgisdr. No problems.

Server 1: Portal for ArcGIS + Webadaptor 'portal' (content directory in netw file share)

Server 2: ArcGIS Server + Webadaptor 'server' + DataStore (serverdirs, configuration Store in netw file share)

When upgrading the Portal I get an error message: "Failed to import data to the content directory correctly. Unable to unzip portal content."

Anyone had this problem? Any ideas on how to resolve this situation?

Rgds,

/Erik

Portal_Upgrade_1041_1071_Error.PNG

NathanGEOregon_0-1781538059446.png

GaryChristensen1 · Answer

Suraj,  We are having the similar issues.  I'm interested in knowing what was your eventual solution.

SurajPai1 · Answer

Seems to have not resolved my issue  even after reverting snapshots and updating the config store to local drive .The config string seems to be getting encrypted and keeps going back to the encrypted version even after setting the "isConnectionStringEncrypted":false in admin directory. Not sure if this is related to the encryption on connectionString.

ErikLanhammar · Answer

True, I missed out on a "small" detail.. Portal is installed on a virtual server and after numerous attempts to move the installation forward, I reverted the whole portal server back to it's original state (snapshot) b4 upgrade. Then copied portal content dir from filenshare to server and configured to local content dir innportaladmin.

Sorry should have mentioned this!

/Erik