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license Authorization Problem

hello. i have problem with ArcMap license Authorization, it give me this message as bellow i Attached.

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DanPatterson_Retired

NIM081072: When attempting to authorize a license, the followin..

or similar

NIM087635: An unknown issue within FNO that returns this error:..

a retired product? ie 10.2 or less?

contact your regional office

All comments

If you're trying to authorize a later version, install the 32 bit version of the following patch and then try to authorize again:

Esri Support ArcMap 10.5 (10.5.1)

DanPatterson_Retired

NIM081072: When attempting to authorize a license, the followin..

or similar

NIM087635: An unknown issue within FNO that returns this error:..

a retired product? ie 10.2 or less?

contact your regional office

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