nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Error when using print service on dynamic layer

garmendariz

I am trying to get my application to use the new PrintTask.

When I try to print the current extent with a ArcGISDynamicMapServiceLayer, I get the following error:

Unable to complete operation.

Anyone out there who have successfully used the PrintTask with a dynamic layer?

Finde mehr Beiträge mit dem Tag

Accepted answers

All comments

JanineLatham

It turns out that my problem was related to the "hosts" file ( under Windows\System32\drivers\etc )

My server was not able to connect to the server's URL internally.

To solve it, I modified the mapping in the hosts file to this:

server_ip_address localhost SOURCESERVERNAME SOURCESERVERURL

It now works!

can you post an example of your hosts file?

AlexRocco

I have the same issue,well sort of. Using flashbuilder 4.6 i see my layers on the map but when I use the print widget it says unable to connect. Using ESRI services it works fine . If I use application builder it works fine for both my services and ESRI services but I need more advanced printing than application builder allows. What does application builder do different than the source code as far as connecting to services???

garmendariz

It turns out that my problem was related to the "hosts" file ( under Windows\System32\drivers\etc )

My server was not able to connect to the server's URL internally.

To solve it, I modified the mapping in the hosts file to this:

server_ip_address localhost SOURCESERVERNAME SOURCESERVERURL

It now works!

DasaPaddock

I'd suggest contacting support at:
http://support.esri.com/

rzufelt

Not sure if it is related, but I find it intersting that your print task or does not show in your Rest Services Directory.<http://apps.tucson.ars.ag.gov:6080/arcgis/rest/services> In fact, Idon't see any of the folders in there either.

If you go to the task itself, it is there, but not listed in the directory structure as ESRI's is here: <http://servicesbeta4.esri.com/arcgis/rest/services> where you "see" the folder/task listed under every level.

R_

garmendariz

We've checked the firewall for any problems and did not find anything wrong. Would it be possible that there would be a problem with the way we setup the web adaptor?

The JSON was build based on an example in the forum. I don't think that's the problems since it seems to be working with ESRI's export service.

Is it possible that your export service isn't able to connect to http://apps.tucson.ars.ag.gov/arcgis/rest/services/dap/DAPSites/MapServer? Maybe a DNS or firewall issue?

I'm curios where this JSON is coming from too since it doesn't look like it's from the PrintTask. I don't think that's the issue though since it does work from Esri hosted export services.

DasaPaddock

Is it possible that your export service isn't able to connect to http://apps.tucson.ars.ag.gov/arcgis/rest/services/dap/DAPSites/MapServer? Maybe a DNS or firewall issue?

I'm curios where this JSON is coming from too since it doesn't look like it's from the PrintTask. I don't think that's the issue though since it does work from Esri hosted export services.

garmendariz

Interestingly enough, I tried running Export Map using an Export Service setup by ESRI and it does work:http://servicesbeta4.esri.com/arcgis/rest/services/Utilities/ExportWebMap/GPServer/Export%20Web%20Map%20Task/execute

Why doesn't this work with my own Export Service?

garmendariz

Here it is:

{
    "mapOptions": {
        "extent": {
  "xmin": 491821.60721380572,
  "ymin": 3436914.170079994,
  "xmax": 657345.27159446781,
  "ymax": 3602437.8344606562,
  "spatialReference": {
   "wkid": 32612,
   "latestWkid": 32612
  }
 },
        "scale": 1563999.9999999998,
        "spatialReference": {
            "wkid": 32612}
    },
    "operationalLayers": [ ],
    "baseMap": {
        "title": "My Basemap",
        "baseMapLayers": [
            {
                "url": "http://apps.tucson.ars.ag.gov/arcgis/rest/services/dap/DAPSites/MapServer"
            }
        ]
    },
    "exportOptions": {
        "dpi": 100,
        "outputSize": [
            500,
            500
        ]
    }
}

Can you share the contents of the Web_Map_as_JSON request parameter?

DasaPaddock

Can you share the contents of the Web_Map_as_JSON request parameter?

garmendariz

Dasa, thanks for your response.

The dynamic service is actually being hosted in this machine.

I did try your suggestion and debugged with HttpFox. I still get the same error message:
[ATTACH=CONFIG]16288[/ATTACH]

Would this have anything to do with the Web Adaptor setup? I have the IIS version installed.

Any thoughts?

Make sure the machine at apps.tucson.ars.ag.gov can talk to your dynamic map service.

Also, if you use a tool like HttpFox, you can copy the Web_Map_as_JSON request parameter and paste it here.

Capture.JPG

DasaPaddock

Make sure the machine at apps.tucson.ars.ag.gov can talk to your dynamic map service.

Also, if you use a tool like HttpFox, you can copy the Web_Map_as_JSON request parameter and paste it here.

garmendariz

I have not been able to solve this problem with PrintTask.

I have also tried the suggestions about "sleeping server": http://forums.arcgis.com/threads/26850-Sleeping-Server-Services-slow-to-start?highlight=Flex+Sleeping+Services

I have also tried building my own ExportWebMap GP service: http://resources.arcgis.com/en/help/main/10.1/index.html#//00570000009s000000

This is the exact message that I get when I run the "Export Map" service:

[ATTACH=CONFIG]16267[/ATTACH]

I am running out of possibilities. Anyone has encountered this problem?

Capture.JPG

garmendariz

Actually, all I am doing is working with this sample code below. The code works as expected.

But, when I add my dynamic layer ( ArcGISDynamicMapServiceLayer ) under the ArcGISTiledMapServiceLayer, I get the error message:

Unable to complete operation.

<?xml version="1.0" encoding="utf-8"?>
<s:Application xmlns:fx="http://ns.adobe.com/mxml/2009"
      xmlns:s="library://ns.adobe.com/flex/spark"
      xmlns:esri="http://www.esri.com/2008/ags"
      xmlns:flash="flash.text.*"
      initialize="printTask.getServiceInfo()"
      pageTitle="High-quality printing">
 <fx:Script>
  <![CDATA[
   import com.esri.ags.events.PrintEvent;
   import com.esri.ags.tasks.supportClasses.DataFile;
   import com.esri.ags.tasks.supportClasses.JobInfo;
   import com.esri.ags.tasks.supportClasses.ParameterValue;
   import com.esri.ags.tasks.supportClasses.PrintServiceInfo;
   
   import mx.controls.Alert;
   
   private function printBtn_clickHandler(event:MouseEvent):void
   {
    if (printTask.getServiceInfoLastResult.isServiceAsynchronous)
    {
     printTask.submitJob(printParameters);
    }
    else
    {
     printTask.execute(printParameters);
    }
   }
   
   private function printTask_jobCompleteHandler(event:PrintEvent):void
   {
    var jobInfo:JobInfo = event.jobInfo;
    if (jobInfo.jobStatus == JobInfo.STATUS_SUCCEEDED
     && printTask.getServiceInfoLastResult.hasResultData)
    {
     printTask.getResultData(jobInfo.jobId);
    }
    else
    {
     Alert.show(jobInfo.jobStatus);
    }
   }
   
   private function printTask_getResultDataCompleteHandler(event:PrintEvent):void
   {
    var dataFile:DataFile = event.parameterValue.value as DataFile;
    if (dataFile)
    {
     navigateToURL(new URLRequest(dataFile.url));
    }
   }
   
   private function printTask_executeCompleteHandler(event:PrintEvent):void
   {
    if (event.executeResult.results && event.executeResult.results.length > 0)
    {
     var paramValue:ParameterValue = event.executeResult.results[0];
     var dataFile:DataFile = paramValue.value as DataFile;
     if (dataFile)
     {
      navigateToURL(new URLRequest(dataFile.url));
     }
    }
   }
   
   protected function printTask_getServiceInfoCompleteHandler(event:PrintEvent):void
   {
    var printServiceInfo:PrintServiceInfo = event.serviceInfo;
    layoutTemplates.dataProvider = printServiceInfo.layoutTemplates;
    
    for (var i:int = 0; i < layoutTemplates.dataProvider.length; i++)
    {
     var currentItem:String = layoutTemplates.dataProvider.getItemAt(i) as String;
     if (currentItem == "A4 Landscape")
     {
      layoutTemplates.selectedIndex = i;
     }
    }
   }
  ]]>
 </fx:Script>
 
 <fx:Declarations>
  <esri:PrintTask id="printTask"
      executeComplete="printTask_executeCompleteHandler(event)"
      fault="Alert.show(event.fault.faultString)"
      getResultDataComplete="printTask_getResultDataCompleteHandler(event)"
      getServiceInfoComplete="printTask_getServiceInfoCompleteHandler(event)"
      jobComplete="printTask_jobCompleteHandler(event)"
      showBusyCursor="true"
      url="http://apps.tucson.ars.ag.gov:6080/arcgis/rest/services/Utilities/PrintingTools/GPServer/Export Web Map Task"/>
  <esri:PrintParameters id="printParameters"
         format="{formats.selectedItem}"
         layoutTemplate="{layoutTemplates.selectedItem}"
         map="{map}">
   <esri:layoutOptions>
    <esri:LayoutOptions author="Author: ArcGIS for Flex Team"
         copyright="Copyright: Â© ArcGIS for Server"
         title="My Map"/>
   </esri:layoutOptions>
  </esri:PrintParameters>
  <esri:SimpleLineSymbol id="sls" color="0x999999"/>
  <esri:SimpleMarkerSymbol id="sms0"
         color="0xF8FF09"
         outline="{sls}"
         size="7"
         style="circle"/>
  <esri:SimpleMarkerSymbol id="sms1"
         color="0xEF8F2D"
         outline="{sls}"
         size="8"
         style="circle"/>
  <esri:SimpleMarkerSymbol id="sms2"
         color="0xEA371A"
         outline="{sls}"
         size="9"
         style="circle"/>
  <esri:SimpleMarkerSymbol id="sms3"
         color="0xE9000F"
         outline="{sls}"
         size="12"
         style="circle"/>
  
  <esri:SimpleMarkerSymbol id="g1SMS"
         color="0x660033"
         outline="{sls}"
         size="30"
         style="diamond"/>
  <esri:PictureMarkerSymbol id="g2PMS"
          width="32" height="32"
          source="http://static.arcgis.com/images/Symbols/Basic/GreenShinyPin.png"
          xoffset="2.67"
          yoffset="10.67"/>
  <esri:SimpleFillSymbol id="g3SFS"
          alpha="0.7"
          color="0xCC0000"
          outline="{sls}"/>
  <esri:TextSymbol id="g4TS"
       background="true"
       backgroundColor="0x0000FF"
       border="true"
       borderColor="0x0066FF"
       color="0xCCCCCC"
       placement="above"
       text="Hawaiian Islands"
       xoffset="0"
       yoffset="9">
   <flash:TextFormat bold="true"
         font="Verdana"
         italic="false"
         size="10"
         underline="false"/>
  </esri:TextSymbol>
  <esri:CartographicLineSymbol id="g5CLS"
          width="8"
          alpha="1"
          cap="butt"
          color="0x006633"
          join="miter"
          style="solid"/>
 </fx:Declarations>
 
 <s:controlBarLayout>
  <s:HorizontalLayout gap="10"
       paddingBottom="7"
       paddingLeft="10"
       paddingRight="10"
       paddingTop="7"
       verticalAlign="baseline"/>
 </s:controlBarLayout>
 <s:controlBarContent>
  <s:Label text="Layout Templates"/>
  <s:DropDownList id="layoutTemplates"
      width="175"
      requireSelection="true"/>
  <s:Label text="Formats"/>
  <s:DropDownList id="formats"
      width="100"
      dataProvider="{printTask.getServiceInfoLastResult.formats}"
      requireSelection="true"/>
  <s:Button id="printBtn"
      click="printBtn_clickHandler(event)"
      enabled="{printTask.getServiceInfoLastResult != null}"
      label="Export Map"/>
 </s:controlBarContent>
 
 <esri:Map id="map"
     level="2"
     wrapAround180="true">
  <esri:extent>
   <esri:Extent xmin="-22453200" ymin="-6080645" xmax="3767758" ymax="14465628">
    <esri:SpatialReference wkid="102100"/>
   </esri:Extent>
  </esri:extent>
  <esri:ArcGISTiledMapServiceLayer url="http://server.arcgisonline.com/ArcGIS/rest/services/NatGeo_World_Map/MapServer"/>
 </esri:Map>
</s:Application>

SchoppMatthieu

Hi,

Just reproduce the code from this sample into your project:

http://resources.arcgis.com/en/help/flex-api/samples/index.html#/Printing_with_Flex/01nq0000005m000000/

--------------------

These links explain how to publish your own printing service using your own templates:

http://resources.arcgis.com/en/help/main/10.1/index.html#//00570000009s000000
http://video.esri.com/watch/1058/arcgis-for-server-10.1-printingtools-service-tutorial

--------------------

I've got it working the first time.

Nimm an der Unterhaltung teil

Angemeldete Mitglieder können Beiträge verfassen, Updates folgen und mehr. Neu hier? Registriere ein kostenloses Konto.

Schnellzugriffe

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.