Feature Services to ArcGIS Desktop

Question

How do I get a feature service to go to Desktop? I have an org account, I signed in, went to the Feature Service in My Content in AGO and it downloaded. Desktop opened but it did not load the layer. See attached photo to see the Feature Service
[ATTACH=CONFIG]32362[/ATTACH]

What are the appropriate steps to get my Feature Service to Desktop? It's an analysis done within AGO (Drive Time Analysis)

featuresrevice.png

DanielWickens_0-1761007272342.png

TimWitt · Answer

Tony,

since you have an organizational account, I would contact support and see what they say. support@esri.com

Tim

tonytony · Answer

Thanks for the response Tim

I was not able to Download from the triangle under Layer. The attached photo shows what window pops up when I hit the option under the triangle, which is Service URL. Also I was trying from Desktop and it still was not loading the feature service

[ATTACH=CONFIG]32363[/ATTACH]

Any suggestions?

tonytony · Answer

Tony,

in your screenshot under Layer, where it says DriveTimes, click the small triangle next to it and download your data there. Then you can open it in ArcGIS Desktop.

Or open an empty MXD, click the little triangle icon next to your Add Data button and choose "Add data from ArcGIS Online. Make sure in your mxd that you are signed into your ArcGIS Online account (File -> Sign in...)

Hope this helps!

Tim

Thanks for the response Tim

I was not able to Download from the triangle under Layer. The attached photo shows what window pops up when I hit the option under the triangle, which is Service URL. Also I was trying from Desktop and it still was not loading the feature service

[ATTACH=CONFIG]32363[/ATTACH]

screenshot.png