Does "Keep me signed in" actually work?

Question

All,

The "keep me signed in" option doesn't seem to be working.

Today reading an ArcGIS Blog post, I was forwarded to a map service ...

To view the map, I clicked the "add to new map" option.

Now Yesterday I know I logged in and clicked "keep me signed in". So this morning I have to do it again. I click the Keep me signed in option, and away I go.

After exploring the map, I visited the next map in the blog post by again clicking "add to new map".

But... Now I'm asked again to sign in...wasn't I 'kept signed in'?

Firefox remembers my username and password, but should AGOL?

Now I remember several years ago there was the concept of logging in and out of your own organization and the main AGOL page... but I don't think that is the case here.

Any thoughts appreciated? This is certainly a waste of time and perhaps a bug in the system?

-m

Mike Minami · Answer

Checking the option to Keep Me Signed in should keep you signed in for 2 weeks, however...

The thing to remember is that arcgis.com and xyz.maps.arcgis.com (org site) are effectively different websites. You can be logged in to both at the same time, with an org account and a public account. The map service layer you reference is one of the Esri layers that require you to be signed in with an organization account. So, while you are signed in to your org account at xyz.maps.arcgis.com, the URL to the item is www.arcgis.com, where you are not signed in. Thus, you get prompted to sign in.

If you were to replace the "www" your org prefix of "xyz.maps." in this URL http://www.arcgis.com/home/item.html?id=dfc9008829a6487db7e3050045c163fe

you would be able to add the layer without being prompted to sign in.

Thanks,

Mike