Fail to zoom in?

KevinBell

I have a AGOL map, being viewed in the AGOL map viewer, and it won't zoom in to the block level, only to the neighborhood level.  I have map services in there, but that shouldn't prevent zooming in.  I'd paste a link to the map, but it's secured data.

Any ideas?

JoeFlannery

I've seen this multiple times in our shop.  It seems to me that some map services other than the basemap, when added, somehow restricts zooming to the deepest level.  And, as you note, the other map services have no zoom scale restrictions.  A puzzler - I have not found a culprit.  I have had my users remove the other map services from their table-of-contents, one at a time, to find the fix.  That has worked on a few occasions.  Otherwise, my users have had to start a new, clean map and re-add the map services - rebuild their map.