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Pro freezes when trying to copy & paste annotations

AudreyBartels

My goal is to copy & paste an annotated label, then edit the text of the label. I've been able to do the copy & paste, but the second I try to change the text using the annotation editing tool the project freezes and I have to use task manager to close it.

This isn't the only project having this issue. Another project I couldn't even copy & paste without it freezing. This would always happen sometimes, but it's been happening frequently since the new update. Is there any way to fix this? Or is it a bug?

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GlenterpriseUK

Hi @AudreyBartels ,

What version of ArcGIS Pro are you using?

Is it local data in a File Geodatabase or are you attempting the task with data from ArcGIS Online/Enterprise (Any Enterprise Geodatabase involved?)

Can you reproduce the same behaviour on a new ArcGIS Pro project with same data?

Looking forward to hear from you.

JonM32

@AudreyBartels

I had the same thing happen today. I tried to copy and paste annotation in a layout, and it froze. I tasked manager closed it and restarted. Then did the copy and paste by opening the actual map and it worked.

I just upgraded to pro 3.7 this week and all work is in a file geodatabase.

GlenterpriseUK

I believe you both are facing a bug

https://support.esri.com/en-us/bug/arcgis-pro-hangs-indefinitely-after-copying-and-pasting-bug-000185272

It would be great to get in touch with Esri Technical Support to see if this bug matches your workflow

Regards,

Glen

AudreyBartels

It's the newest version or Pro (3.7) and it's all local data in a File Geodatabase. I haven't necessarily tried a new project, but it has happened in other projects using different data.

JohnHatfield

I also have the exact same issue. I'm using 3.7, with 2 fresh downloads last week; uninstalling the program first. The second time I used Revo Unistaller, which is supposed to wipe every trace of a program from the system. I've created a new project with the minimum layers needed and reduced the visible layers as well. Friday I was able to copy & paste several times with no issue, and thought I had it fixed, but the very first time I pasted an annotation it today, it locked up. You can still choose all the tabs, open options and whatnot, but when I click on the edit tab, everything is grayed out and I get a spinning circle for the curser.

Banner_GIS

I have been experiencing this same issue since updating to the latest version. Hopefully this gets cleaned up in the next patch.

DanAllen

I believe I have the same issue. Copy/Paste an annotation text and ArcPro locks up and needs to be closed with task manager. I just upgraded to 3.7.1 and it did not resolve the issue.

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