ArcGIS für Excel verliert ständig die Verbindung zu hinzugefügten Layern

Question

Hallo,

Ich frage mich, ob noch jemand Probleme damit hat, dass ArcGIS für Excel die Verbindung zu den in die Tabelle eingefügten Layern verliert? Ich habe ein paar Excel-Dateien, die ich etwa jeden Monat bearbeite und die mehrere Layer von ArcGIS Online über das Add-in enthalten. Ich verbringe Zeit damit, die Daten in diesen Layern mit Filtern zu formatieren und bestimmte Spalten hervorzuheben, um die Arbeit zu erleichtern, aber ich muss dies ständig wiederholen, da das Add-in oft nicht erkennt, dass meine Registerkarten von ArcGIS Online stammen. Unten zeigt das Kartenfenster effektiv an, dass keine GIS-Layer im Kartenfenster vorhanden sind (Hinweis: Meine Layer sind Feature-Tabellen), aber die drei blauen Registerkarten unten sind alle AGOL Feature Services, an denen ich zuvor in der Tabelle gearbeitet habe. Dieser Verbindungsverlust tritt meist zwischen den Sitzungen auf, aber ich habe eine andere Tabelle, bei der ich gesehen habe, dass die Verbindung während einer Sitzung verloren ging, was bedeutet, dass Änderungen, die ich in Excel vorgenommen habe, nicht mit AGOL synchronisiert werden.

Hat noch jemand dieses Problem beobachtet und falls ja, gibt es etwas, das man tun kann, um es zu verhindern? Gibt es eine Möglichkeit, die Verbindung wiederherzustellen, ohne die Layer einfach erneut hinzuzufügen?

Das ArcGIS für Excel Add-in hat das Potenzial, ein Wendepunkt für die Arbeit mit Online-Datensätzen zu sein, aber ich finde es zunehmend frustrierend, dass die Verbindungen zu meinen Datensätzen oft verloren gehen, was bedeutet, dass ich viel der Formatierung neu machen muss oder nicht sicher sein kann, ob meine Änderungen synchronisiert werden.

Jegliche Unterstützung wäre sehr willkommen.

Danke

Anthony

ShannonCardoza · Answer

@AnthonyJonesRSK Thank you for the update!

I feel like there is some data corruption going on. The inconsistency in the outcome varies which makes it hard to pinpoint a solution.

1. Are you able to reproduce one behavior repeatedly, meaning if I do step 1, 2, 3 then sync option stops appearing?

2. Also are you able to share your worksheet with me (via direct message)?

You may also call our tech support line to see if we can get you someone to assist further. I am not sure if you've contacted support services but you would need your customer number and be eligible for support. If you'd like to explore that avenue, the phone number is 1-888-377-4575.

One last test you may try is recreating a blank worksheet and run some of the workflows you currently do. If things run smoothly, the issues may be worksheet specific. Either way this will help us to know which direction to move forward.

Hope this helps...

SC

AnthonyJonesRSK · Answer

Hi @ShannonCardoza,

Thank you very much for coming back to me on this. Please find my responses to your questions below:

* Yes I can see the data layer tabs in Excel but they do not show under the layers section of the ArcGIS for Excel map despite doing so previously.
* With regards to formatting, yes, I'm simply adding a filter to my worksheet, changing column widths and highlighting some of the columns I need to edit so no changes to the actual data that would need to be synced.
* On my tabs not being recognised as from ArcGIS Online - the layers no longer show in the map window and although my tabs persist any edits to the data are not recognised so I get no notification to sync and the changes do not appear in the feature service.
* With regards to losing connection during a session what I mean by this is that I've had an occasion where I was making edits and the sync option was appearing and I was able to sync without issue. But later in the session I noticed the sync option was not appearing and then found that the layers were not showing in the map window. So I ended up with edits in my worksheet that were not able to sync to the feature service.
* I'm the only person I'm aware of this issue but I don't know if others use it regularly. I use it to manage our users as we have python scripts that run and extract user data each day so it's very useful for managing that. As far as I'm aware there is no way to re-establish the connection other than removing the tabs and adding them back in. A way to reconnect would be fantastic as re-adding the layers resets the formatting and means edits can be loss which is where the frustration comes from. Is there potentially some kind of cache that may be getting reset that results in the loss of connection?
* I'm using an ArcGIS Online account.
* Thank you for the article link I'll be sure to check that out.

Thanks

Anthony

ShannonCardoza · Answer

Good morning  @AnthonyJonesRSK,

Thank you for posting your question! I am sorry to hear you are experiencing frustration with this workflow. I do have additional questions to help clarify my understanding.

When you say, ArcGIS for Excel losing connection to layers added to the spreadsheet
- this means you can see your data in Excel but not in the TOC (as seen from your screenshot)?

When you said, I spend time formatting the data in these layers using filters and highlighting certain columns to make them easier to work.
- to confirm you are applying these edits in the Excel worksheet? Saving editing or formatting in Excel is separate then saving/editing in ArcGIS for Excel. Something like this...

Versus any edits made to the ArcGIS layer attribute data in the Excel worksheet directly update the hosted layer in ArcGIS (use Sync with ArcGIS data tool)

When you say, fails to recognize that my tabs are from ArcGIS Online.

- Can you explain this, how are the tabs failing to be recognized? By not being saved in workbook or
by not being added to the map? or both?

When you say, I've seen it lose connection during a session which has meant edits I've made in Excel will not sync to AGOL.
- This connection isn't live, meaning data has to be sync'd for it to apply and then it must be saved in Excel.

Has anyone else seen this kind of issue and if so is there anything that can be done to prevent it?
Is there a way to re-establish the connection without just adding the layers in again?
- I have not seen this as a reoccurring issue or a frequent topic of conversation but I will be on the look out for this!

Also to confirm this is an ArcGIS Online account you are using or an Enterprise account?

I also have a great article and video recording written by my colleague, it maybe helpful in seeing an example workflow, please check it out, Add and Edit ArcGIS Layer Attribute Data in an Excel Worksheet.

I know I asked a ton of follow up questions so sorry but its easy to misunderstand what you said and what I think you said 😂

Keep me posted!

SC