nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

ArcGIS Indoors – No Compatible Add-on Licenses Available on ArcGIS Online

Bilguuntugs24

Hello,

Our ArcGIS Pro Indoors extension is working correctly. However, when I try to assign additional ArcGIS Indoors app licenses in ArcGIS Online, the system shows the message:

"There are no compatible add-on licenses available."

Because of this, we are unable to use other Indoors applications such as ArcGIS Indoors Maps and ArcGIS Indoors Spaces.

Could you please confirm if these licenses need to be purchased separately, or if there are additional configuration steps required?

Screenshot 2025-08-26 155648.png

Screenshot 2025-08-26 155703.png

Bud_0-1741803258731.png

JaredPilbeam2_1-1741802243617.png

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Accepted answers

GauravJobanputra

Hello @Bilguuntugs24, do you see Indoors Maps and Indoors Spaces under Organization extensions tab?

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GauravJobanputra

Hello @Bilguuntugs24, do you see Indoors Maps and Indoors Spaces under Organization extensions tab?

Bilguuntugs24

Hello,

Thank you for reaching out. I do not have this type of license, so I don’t see Indoors Maps or Indoors Spaces under the Organization extensions tab.

Bilguuntugs24

Hello @GauravJobanputra ,

Could you please tell me which license we should purchase - the exact license name ?

GauravJobanputra

Hello @Bilguuntugs24, the names are in the screenshot I posted above. I would recommend getting in touch with your account manager. I'm sure they will help you get this sorted out.

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