Public web map prompting for credentials in iOS

Question

Hello! I have a web map which works as it should in desktop browsers, but is prompting for credentials in a mobile app for iOS and Android. Everything is shared publicly, although some layers are secured using this process, as recommended by Esri.
How To: Limit Access to Secured Hosted Services or Map Services in ArcGIS Online for Publi

Can anyone please recommend how I can resolve this? Sharing the data without securing it using the above link is not an option sadly.

This is the map (which should work perfectly in your browser!) https://kingfisherbulletin.org/notice-map

Thank you!

Sarah

David_McRitchie · Answer

Hey Sarah,

If you can save a copy of the Web Map and reintroduce the layers prompting for sign in we could test further.  Given what the documentation states I would suspect we may need to adjust the referrer settings.

Alternatively please feel free to raise a Support Case and we can take a look at this in detail 😁

SarahBarks · Answer

Thanks so much-it is the "public" yet "secure" layers that are problematic and there are a few. I just have no idea what else to try to get around this as everything I've read so far hasn't worked 😭

SarahBarks · Answer

UPDATE- just in case any other kind folk are testing. For now, I've removed the layers as we need people to be able to access the rest of the map (the secured layers are "background" infrastructure) so any testing now will not error/produce any results. I'm hopeful there is some wizardry that is possible to allow me to add them back on!

Thanks so much.