Unable to Register Data Store to Monitor

AJohnson_HFHI

Hi

I'm trying to register our Data Store to ArcGIS Monitor - 2024.1.1.

This Data Store is on the same server as Portal and I had no issues registering that component. I followed the instructions here: Register ArcGIS Data Store—ArcGIS Monitor | Documentation and am entering in the Database Admin for Data Store but I get this error: The server does not support SSL connections. I can enter in an fake account and get the same error so I think there is a communication problem here.

I tried running the allow connections tool for Data Store to both the IP and FQDN of the machine that Monitor is installed on and no luck. Any suggestions? Thank you!

 

StevenB1

Can you run the describedatastore command utility and check if your 11.x Relational Datastore is configured with SSL enabled property set to false?

describedatastore

 

 I tested this on my AGE 11.3 environment by unregistering the Relational Datastore in AGM 2024.1.1, setting the SSL-enabled property to false, and restarting the datastore service. Then, when I tried to re-register the ADS in AGM I received the same error.

Once I set the SSL-enabled property back to the default of true and restarted the datastore service, the Relational Datastore registered in AGM without issue.

 changedbproperties --store relational --enablessl true