Hi .. I purchased an ArcGIS Pro personal license and I used an old account to check-out and I used this account before with a personal license which expired in Dec 2023. Now, when I tried to activate my license I was requested to sign in and when I signed in I was told that the account was terminated, so I chose to create a new account to activate my license with he same email and I managed to activate ArcGIS Pro with the second account, but now I have a problem with both accounts, with the first account I can't access Arcgis online and I can't access my licenses on MyEsri page and with the second account I can't have full access to MyEsri and I was disconnected from my Organization, and now I want to authorize ArcGIS Desktop and CityEngine and I can't find my codes anywhere. I send a message to CC and I was directed to my Regional Dealer and after many tries he didn't manage to solve the issue and now I don't know what to do?.. Any Esri guy here?. I can forward the emails I sent to the RD.
