Can't a Utility Network Feature Service to an ArcGIS Pro Project

Question

Per the screenshot below, I've published a feature service with data populated in a U/N geodatabase.   While I *can* add the map image layer to the map, I *cannot* add the feature service to the map.   This was published by a user with as many admin privileges as I know to provide.    Any clues as to where to search for the problem would be much appreciated.

Thx,

Ed

EdwardBlair · Answer

Laura -

Thanks for the reply.   I tried to follow instructions from the first link you provided and at this point I think something is screwjaw with my Server implementation.   Will reach out to Tech Support for help on this.

Thanks again for the info.

Ed

Laura · Answer

https://support.esri.com/en-us/bug/unable-to-reset-the-data-source-for-an-arcgis-online-ho-bug-000125795

Are you switching active portals? Agol or Portal? If Portal: https://support.esri.com/en-us/knowledge-base/error-failed-to-add-data-service-url-000027822

Sign in and back out again.

Happen on other computers or just 1 specifically? More than 1 user?