Best practices for showing my customers how to navigate to their group's content

Question

Hello,

I run a small cemetery mapping business and use the ArcGIS online environment to implement the solutions, and my customers receive a login to my arcgisonline organization as data editors to use the applications I build them. Basically, the content I build them gets put into their own group, they have to navigate to their group's content and find their applications. But their groups sometimes have the webmaps needed to build the applications, and I don't want them messing with those webmaps and breaking the configurations. I realize I can make another group that just has the applications they need. I'm curious as to what other options exist for getting my customers (who are typically very unfamiliar with anything to do with esri operations, they just like the applications once they're built) easy access into their solutions.

Is there a best practice scenario I am unaware of? Should I build some login for them in my website, that takes them to their agol login and automatically redirects them to their own applications?

I appreciate anyone's advice and scenario examples.

MobiusSnake · Accepted Answer

Not sure about best practices, but one option might be to give them a landing page app, like a StoryMap, Dashboard or Experience Builder app made up of icons and links to their most important content.  Once they bookmark that location, there should be no need for them to go to the Content page anymore.

JA7 · Accepted Answer

I agree with this, but I would use ArcGIS Hub or Sites as the landing page. If you use groups/tags strategically it will automatically update, so you don't have to edit the 'landing page app' everytime you create a new app for your users.

Additionally, gallery cards support multiple sharing levels. This means you can throw multiple user group's apps in a gallery but users will ONLY see the specific apps shared with them. With this, you only need to create a single Hub instead of an app for each user group.

Create a gallery of content using ArcGIS Hub