Failed to Activate Subscription - Internal Error Occured

Question

I just subscribed to a personal ArcGIS plan and am trying to activate it. Looks like it returns me with a "Internal error occurred - 1000" for some reason. Previously, another user had asked this a few months ago, but looks like they didn't eventually come up with a solution. So here I am; please help me with this issue. Great appreciation in advance.

JustinShaffer · Answer

Any luck here?

I'm attempting to activate my new license (student license) and I'm receiving the same error when I click on the link in the email to activate the license. In step 1, it instructs to click the activation link, which opens a new window in browser and displays this error.

GeeteshSingh07 · Answer

@YankunLiAre you using social account?

I would suggest you should reach out to Esri Customer Services for subscription related issues.

https://support.esri.com/en-us/bug/unable-to-activate-arcgis-online-subscriptions-with-new-bug-000146615