Infographics made me N/D and 0 data

Question

Hello community.

Before explain my problem, i will explain the context of my goal.

I have 3 source of data :

A) Position of building (point data)

B)  IRIS Cost Road Data (polygon data)

C) IRIS Renovation Road Data (polygon data)

The goal is simple : by the position of building, i use in a WebApp builder the Analysis widget with the "Create Drive Time Areas" tool to create 10 minutes-isochrone of  driving truck around each building.

After the isochrone was created and display on the webmap, i have to click on them to select all of the isochrone and click on the Business Analyst Widget to execute my infographic.

My problem is the following : I want by selecting the isochrone area created by the "Create Drive Time Areas" to get the information present in many field in the data source B and C (who was information about road agregate at the IRIS administration division in France).

In my infographic model i have create all of the custom data to get the correct fields from the B and C data source, but when I select my isochrone on the map and launch the infographic widget, in results I have only N/D and 0 and I don't understand why.

Anyone can help me please ?

Fasil · Answer

@JasonBOCQUET Let me send you a direct message and you can share your data and infographics with me.

JasonBOCQUET · Answer

Hello @FasilTiru thanks for your answer.

For your first point, i've already test by isolating one of my data source to try if I get N/D. I try this with two different data source isolated turn by turn. But i get again a N/D results in my infographics.

I've tried to export my features in a file geodatabase, take care of my parameters in BA to don't make a mistake, but it doesn't change nothing.

For your second point, i don't think it's the problem because i try to test my infographic IN business analyst map by adding my layers and selecting 3-4 polygons and it doesn't work in this step.

So, if it doesn't work in the BAO map by selecting polygons, it seems to be clear that is not the drive time area the problem.

I'm interested by sharing to you my data, how can I do that ?

Fasil · Answer

@JasonBOCQUET

I found this sample layer in France and tried to reproduce the issue you mentioned.

I created the custom data > added the variables to my infographics > the results show the expected values for a drive time area.

I also testing with two different data sources (custom data) and confirmed the infographic works fine.

Therefore, we need to troubleshoot why this is not working for you when using your own layer.

Here are some suggestions:

1. Create your infographic with only one data source (custom data) at a time and test. The infographic will return N/A for all variables if there is a problem with one of the multiple data sources. This will help you isolate which data source is causing the problem.

2. Make sure the drive time (or any site) you create and use to run infographics intersects your custom data. For example, just use your custom data to create a color-coded map and make sure it works fine and then the area coverage overlaps your site.

If your site does intersect the custom data coverage, you will get N/A results in the infographic.

You can also share your data sources with me directly and I can take a look.

Thanks,

Fasil