I cant Reach login page to ArcGIS enterprise

Question

I Configured ArcGIS Enterprise  But I cant Login in Sign in page

Dan_Brumm · Answer

Archit

Thank you for the suggestion. We did try digging into the oauth settings. When this issue first popped up it was my first thought.  I have tried every combination of ip address / machine name/ public URL and it never makes any difference. Same error everytime.

I still beleive / hope this is a certificate issue because we have  tried every other solution.

ArchitSrivastava · Answer

Hello @AhmedTarek123 , @Dan_Brumm ,

I would like to suggest something here and would be worth a try (I have used the same workflow to fix similar problems in past for myself) :

* Navigate to portaladmin endpoint using 7443 URL
* Under Home > Security > OAuth > Get App Info > search for arcgisonline
* This is the client ID which is authorized while you are logging into Portal Home.

The entries here should have your "https://<portal.domain.com>" URLs  for proper redirect to happen to sign-ins.

Majorly, what I have seen here is are as follows:

* https://webadaptormachine.domain.com
* https://Portalmachine.domain.com

For more details check out this Get App Info—ArcGIS REST APIs | ArcGIS Developers

If you do not see the you organization URLs in this JSON result, you can use Update App Info—ArcGIS REST APIs | ArcGIS Developers to update this to appropriate URLs.

Note : Make sure the JSON is properly formatted, if you are making any changes

Hope it helps!

-Archit

Dan_Brumm · Answer

I have a ticket open with ESRI for the exact same issue.  I can reach the sign in page if I go through the port 7443. If I try the web adaptor it times out.  They believe its either a proxy setting or certificate issue.