Hosted Feature Layer Attributes in Project NOT viewable

Question

We are working on implementing a new UG Electric Locate(s) Project. We also want to add our Electric Infrastructure (Hosted Feature Layer in AGOL from ArcGIS Pro) as a layer in the Project. From opening the Dispatcher and Field Worker Map in ArcGIS Online Map Viewer, I was able to add and configure the layer(s) and attributes. However, when opening the project in Workforce (Dispatcher & Field Worker Map), the user is not able to select a feature (Overhead Primary, Transformer, etc) and view the attributes behind the layer. Is there a setting I am missing? Need it to work the same way as Field Maps does (For viewing attachments, attributes, etc), without requiring our locator to open a completely separate map.

Thank You

ModernElectric · Answer

I have our Electric Infrastructure Hosted Feature Layer (Produced from ArcGIS Pro) added as a reference layer inside our Electric Service Order(s) project in Workforce. Its so our foreman can click on a feature (Transformer) to get attribute data or a Service Meter feature to get customer information. This way, they don't have to jump our of Workforce and go into a different map. I added the Hosted Feature Layer by opening the Dispatcher and Mobile Worker Web Map via AGOL since the settings were already configured in ArcGIS Pro prior to uploading.

AndyMinor2 · Answer

What are you trying to accomplish with this? Do you need to pass attribute info from the added feature layers into Workforce, or is it just for reference?