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Getting an error "Failed to load notebook" when opening .ipynb file in ArcGIS Pro 2.6

SaraLoreno1

I have tried creating new notebooks as well as opening existing notebooks, but I get the same error "Failed to load notebook". This occurs after tab shows "Initializing Kernel". What am I missing? Through research, it seems as if I should just be able to run notebooks through arc pro without additional downloads. Thanks in advance.

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DanPatterson

Sara Loreno You don't need any additional downloads.

Can you give an example of a "new" notebook you are trying to create?

or does it fail immediately when you try to make a new notebook?

SaraLoreno1

Dan,

I was able to create a new notebook by selecting Insert > New Notebook. When I try to open the created notebook from Catalog, I get the "Failed to Load Notebook error".

I also tried opening a notebook that I created in Jupyter (I am quite familiar with Jupyter Notebooks and have been using them for years) and wasn't able to open one of the existing notebooks either.

Thanks,

-Sara

DanPatterson

Sara... sounds like an issue.

I can open existing and new notebooks from catalog without issue (I just can graph with matplotlib yet).

Since 2.6 is so recent, I would file a case with Technical Support.

It could be your environment or just about anything.

Good luck and report back if you get a case number or resolution.

GaxtonOkobah

"Unable to load notebook" is what I'm getting from ARCGIS PRO 3

JiříKomínek

Have you resolved this problem? I have the same problem in ARCGIS PRO 3.

SuzanneBoring

Me too

TijsLips

Yes, me too. It happened when I created a clone of the python environment and started using it. When switching back to the default environment I can open the notebooks again..

IvyGuangyueCao

Same thing happened to me when using a new env.

Have you solved the issue?

TijsLips

No, I am in contact with esri service desk to find the solution.

KatarzynaBiałozor

I will be waiting for any news on this matter.

I have the same problem as you guys:(

HeatherChamberlain

I have the exact same issue also

Demi_Snow

Soo unfortunately, the same thing happened to me. I took the advice TijsLips said about using the default environment instead of a cloned environment. I went to File > Package Manager and made sure that the default environment was active. I restarted ArcPro and viola. It works. BUT as everything else, I'm sure that's going to be a road block down the line when I may be to add something.

TijsLips

The issue got resolved for me:

Esri support found out that the issue for me was the Jinja2 package version 3.1.2 in my cloned environment versus 3.0.3 in the original environment. There seems to be an import error in Notebook caused by the Jinja2 package update:

ImportError: cannot import name 'contextfilter' from 'jinja2' (C:\ ... \conda\envs\ ... \lib\site-packages\jinja2\__init__.py).

As long as 3.0.3 is active in your cloned environment the failure is no longer showing while using the clone.

HenryDurand

I saw the different Jinja2 package versions for the original and cloned environments on my machine. However, I get "Failed to load notebook" for both the original and cloned environments regardless.

TijsLips

Maybe there is another package with versioning, that causes the failure for you? It is still working for me since I kept the older Jinja2 version..

MinhazulIslam919

Having same problem

BerritBredemeier1

Same here, I'm still on 2.9 and going through a training exercise for Notebooks. Opened the provided training project and got the error. thanks to you comments above I changed back to the default Python environment (not use the cloned one as instructed earlier in the exercises), and then the project with the notebook opened okay. So what goes wrong here when working with cloned environments??

TijsLips

It is not the clone itself causing the problem, it is a package versioning causing the error. In my case it was Jinja2, but not sure if there are others causing this problem too.. Best to check the log with the Esri support team.

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