Location Sharing is Not Available

MeleKoneya

We ran into an issue with Field Maps and would appreciate your help.

 

• We created a web map with the new map viewer and then opened the map in the Field Maps web app and required location sharing.

 

 

 

• We created a custom AGOL role which inherited our Data Editor Role.    We then allowed this privilege

 

 

 

• We granted the user the ArcGIS Location Sharing Add-on license (as well as ArcGIS Tracker for good measure)

 

 

• When the user logs in to the fields and tries to access our web map, we get this error.

 

 

 

• W ound this support article https://support.esri.com/en/technical-article/000027701

  Problem: Unable to share location in ArcGIS Field Maps Cause. The member’s default role has insufficient privileges to share the location. ‘View location tracks’ is disabled. ‘View content shared with organization’ is disabled. support.esri.com

 

• Following the instructions from Tech Support we change the user’s role to User and enabled the View Location Tracks Privilege as shown.

 

 

 

• After following the instructions that the article recommended, we get the same error

 

 

• If we look at the Location sharing organization extension,  it looks like what we have tried should work

 

 

 

• The only way we have been able to get the tracking to work is change the user’s role to Administrator, which is something we don’t want to do for 300+ users.

Thanks for any assistance.

Mele

 

JustinColville

Hello Mele,

It is not the permission I was wondering about, it is the location sharing feature service item itself.  Is this feature service shared with the organization (the default and would require the users role to have the "View content shared with organization permission") or is it shared with the users in a group.

The location sharing feature service should look something like below and it the service the track views are created from.