Can't get arc online to see our GIS Server

City_ofDeKalb

Trying to get a web map configured.  It is working within our network because it is referencing our server which our dns can translate.  What do I need to configure for the map to populate outside of our network.  Any help is greatly appreciated!

Thanks!

RebeccaStrauch__GISP

Can you typically see your services outside you network, maybe thru a web adapter?  Also, do you use https, and/or are your services secure?   Chances are you might need a proxy if they are secure.

In our situation, I have two web adapters set up, one for our unsecure services (mapping), the other for secure services (ags).  I have a proxy with a token for the secure services and basically just a pass thru if the are not secure.  Also, in my case I refer to all as https.

I typically refer to my ArcGIS Servers similar to this

https://<web URL>/<web adapter>/rest/services/<folder in AGS>/<servicename>/MapServer

So a few things are in play.....but the main thing is 1) they have to have some way to be seen outside the network (eg ports 80 or 443) and a proxy if needed.

It may help to know a few more specifics about your setup.