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Can't select multiple features in map

JoeBorgione

Using ArcGIS Pro 2.7.4, I cannot interactively select multiple features in a map. When I hold the shift key down with the select tool selected it zooms in. Is there a hot key setting I need to turn off?

In my gif below, I select one street segment, clear the selection and then select the adjacent segment and clear. Then with the first segment selected, I hold down shift and when I try to select the second segment, it zooms in.

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Geodatabase

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AngelBarnett

UPDATE: I run into this issue EVERY time I use the Address Locator tool.

After using Address Locator, the Select tool switches to zoom when holding shift instead of allowing selection of multiple features. The only workaround I've found is to click the Explore tool then click back on the Select Tool.

Other ArcGIS Pro users in my office are experiencing the same issue. This has been a major inconvenience during projects involving mass edits to road centerlines and address points in which we are constantly using the Address Locator tool.

Is anyone else having this issue or is it a known bug?

Currently running latest version: 3.2.0

Lake_Country_GIS

Fixed for me as well - after the 3.2 update.

MylesTryder

Thanks for the tip! I just had the same problem, and this fixed it for me

AngelBarnett

This is still an issue for me in 3.0.3

Matt-Goodman

This is currently happening to me (again) with ArcGIS Pro 3.0.

WillPlatt

I just had this issue happen to me. I clicked back over to Explore then clicked back to Select and that seemed to fix it.

Anonymous User

Same issue here from time to time. Restarting my computer seems to fix it for me.

wayfaringrob

One of my colleagues is having similar issues with explore/select/zoom tools just in the last few weeks - wonder if something broke.

AndyWells

I am also having this same behavior. The explore tool is definitely not enabled. If I move the arrow over the feature I am selecting, hold shift and do not move the mouse at all, I can select without zooming in. But if I move the mouse even a tiny bit, the zoom rectangle appears. Very frustrating.

JoeBorgione

It seems to be a computer specific problem; it works as expected on my laptop. The past few weeks with ArcGIS Pro have been brutal. I've uninstalled and downgrade, upgraded (and repeat) several times and keep finding new problems.

But as I like to say:

danretired

Joe, you don't have the Explore tool active by mistake, since that does a center zoom in.

shift with the Selection tool should do what you want, but have a read of the shortcuts

ArcGIS Pro keyboard shortcuts—ArcGIS Pro | Documentation

JoeBorgione

Thanks for the reply, @wayfaringrob but alas we don't deploy Webroot. The post you link above mentions a bug, but that was in ArcMap.

wayfaringrob

@JoeBorgione Do you have Webroot antivirus by chance? In our organization, the identity shield setting was causing some bizarre issues with the cursor and the select/zoom/navigate tools.

Info: https://community.esri.com/t5/arcgis-pro-questions/uncontrolled-zoom-out-on-layout-view-arcgis-pro/m-p/396970?commentID=773230#comment-782673

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