Sharing map to public still requires login

Question

Hi everyone,

I'm a new ArcGIS user and I'm experiencing a problem where I'm trying to share an ArcGIS Pro map that I exported to the browser site. Even though I set the map to be shared Publicly, meaning people outside of my organization have access, I've found that opening the map still requires a login. I've tried changing the URL to remove my organization but that doesn't help. Can someone help me share this map publicly without having to use a log-in? Thanks!

The map in question is https://arcg.is/1O9D8K0

SonyaTerek · Answer

This worked for me too, thank you!

bbharat1312 · Answer

Great advise here, I was stuck at something similar but changing basemap from world imagery to osm did the job, after adding osm, add world imagery in basemap, now move osm from basemap to layer and just hide it.

Chun_FuLiu · Answer

I had the same issue, all the layers are public, but whoever used the link was still prompted to the log-in page. As mentioned in the chat below, it is likely because we are using the "developers' base map layer", so going to your map and changing your base map will help.

I changed mine to an Open Street Map (OSM). Did the charm. After the publicly available link is created (the one that will not prompt people to log in), I changed it to any other base maps. It did not ask for login information again.

Side Note: if your sharing link still contains your user name in it (i.e. https://John.Smith123/....), then it means that whoever uses that link will be prompted to the login page. When it's truly shared, the link would change to https://www.arcgis.com/.....

Chunfu Liu