Why in Enterprise (onsite Portal) do I have to keep entering my credential every time I change the page.

Question

Why in Enterprise (onsite Portal) do I have to keep entering my credential every time I change the page. Here are some examples: move from Content page to Groups page; in a web map and trying to add a layers; try to go back to the Content page from a web map, trying to save a web map, etc.?  Eventually, I get locked out.  It seems like it's coming form the browser.  Is this an IIS issue or a Portal issue?  Our Portal is using Windows Authentication.  Any help would be greatly appreciated.

PortalIssue.png

RelatedTable_ApplyFilter_Error.JPG

ThomasJones1 · Answer

Hi Frank,

Great, glad that resolved the issue.

Thanks

Thomas.

FrankMartin1 · Answer

HI Thomas,

Thanks so much for the information.  I have disabled Windows Authentication for the web server and  the default web site, and after some time testing, it seems to work.  Thanks again for your help.  This has been a bit of an issue for us when using Portal.

Best Regards,

Frank

ThomasJones1 · Answer

Hi Frank,

Thanks for additional information, I would recommend disabling Windows Authentication at the 'Web Server' and 'Default Web Site' levels. Then test to see whether that effects the log in prompts. In most situations you would want to user either Windows Authentication or Anonymous Authentication but not both simultaneously.

Thanks,

Thomas.