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Arcgis Earth is half displaying layers in external WMS service.

EmrahAydemir

Hello, I created a WMS service on my GeoServer server. I added the layer in this service as a content to my Arcgis Online account. I can view the layer through Arcgis Online Map Viewer without any problems. However, when I log into Arcgis Earth App and add the WMS layer from my content, the images appear incomplete and incorrect. When I completely remove the layer from my Arcgis Online account and add it again, the missing parts are fixed. But layers are added regularly from an external application. When a new layer is added, the new layer appears missing or not visible at all. But since I know the location of the layer, when I click on that point, I can get information about the layer.

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YongweiKang

Hi @EmrahAydemir

Thanks for your feedback. The data on my environment does not reproduce the issue you describe. I used the default layer named "tiger:poly_landmarks" on GeoServer. More information is required from you:

1. Is there an issue with adding the WMS service URL directly into Earth?

2. What spatial reference of your WMS layer?

3. Is it possible for you to share the issue data with us? So we can investigate the issue based on it.

Thanks!

EmrahAydemir

default layers working normally. also my layer is working normally. butwhen I add a new layer dynamically, parts of the new layer lines seem to be missing. When I delete the layer and re-add it to Arcgis Online, or when I open Arcgis Earth the next day, the layers are displayed without any problems.

EmrahAydemir

Hey, I noticed this. After clearing the Arcgis Earth dump files, my layers loaded fine. C:\Users\username\AppData\Local\ESRI\ArcGISEarth\dump_files

EmrahAydemir

i added new layer, i unistalled arcgis earth and all temp files. after i installed arcgis earth again. but new layer lines missing again.

YongweiKang

Hi @EmrahAydemir , I'm glad to hear that your data works now. But it is still a little weird, it's unreasonable that the dump files can affect the rendering. If you still meet this issue next time, you can use tools (e.g. fiddler) to capture ArcGIS Earth network requests. Try to find the WMS GetMap requests (e.g.

http://localhost:8080/geoserver/wms?
request=GetMap
&service=WMS
&version=1.3.0
&layers=topp%3Astates
&styles=population
&srs=EPSG%3A4326
&bbox=-145.15104058007,21.731919794922,-57.154894212888,58.961058642578&
&width=780
&height=330
&format=image%2Fpng

), and see if the response of the image is incomplete. If so maybe there are some issues with the request parameters, or it is a server-side issue.

Best!

EmrahAydemir

Hi, when I add the format parameter, the layers are displayed without any problems. But there is still something strange. Layers are updated when I disable and re-enable the layer. It doesn't update when I move the map. Also, when zooming back in, the layers don't grow to scale. It stays fixed. I tried watching the network flow with Fiddler. But Arcgis Earth does not allow this.

I found a similar issue here. But there is no proxy option in Arcgis Earth. https://gis.stackexchange.com/questions/25907/is-it-possible-to-setup-fiddler-to-capture-requests-from-qgis

EmrahAydemir

oh okay i closed argis earth and restarted now i can track network. i found request url

/geoserver/deeds/ows?SERVICE=WMS&EXCEPTIONS=XML&bbox=3824574.4902976798%2C4246350.0266550155%2C3825741.1131739817%2C4246708.8173412997&bgcolor=0xFEFFFF&crs=EPSG%3A3857&format=image%2Fpng&height=630&layers=deeds&request=GetMap&service=WMS&styles=&transparent=TRUE&version=1.3.0&width=2048 HTTP/1.1

EmrahAydemir

https://gis.cyprusgis.com/geoserver/deeds/wms

this is my geoserver url and layer can you check for me please

YongweiKang

I tried the request you provided above with the web browser today and yesterday, but I got a different result. I can see a polygon yesterday, but I got an empty image right now.

https://gis.cyprusgis.com/geoserver/deeds/ows?SERVICE=WMS&EXCEPTIONS=XML&bbox=3824574.4902976798%2C4246350.0266550155%2C3825741.1131739817%2C4246708.8173412997&bgcolor=0xFEFFFF&crs=EPSG%3A3857&format=image%2Fpng&height=630&layers=deeds&request=GetMap&service=WMS&styles=&transparent=TRUE&version=1.3.0&width=2048

And I also tested the WMS service on your GeoServer, I got the same result whether adding to ArcGIS Online or adding the WMS directly to Earth. I just see one polygon, is this expected?

https://gis.cyprusgis.com/geoserver/deeds/ows?width=1499&height=1273&bbox=3822132.190649424%2C4241920.22933332%2C3829293.3847370804%2C4248001.750396418&crs=EPSG%3A3857&format=image%2Fpng&request=GetMap&service=WMS&styles=&transparent=TRUE&version=1.3.0&layers=deeds

For WMS, Earth only renders the image get from the server side, so looks like it is a cache issue on the client or server side. I think it is worth checking the cache configuration of the WMS service on GeoServer.

EmrahAydemir

yes i made some changes yesterday. but problem is still persists. when you add layer you will not encounter a problem. new layers are added dynamically to the server. the newly added layers can be displayed without any problem in all other providers except arcgis earth. i tried these and working normally; google earth, arcgis online viewer, open layers etc.

EmrahAydemir

hello, thank you very much for your interest. I solved the problem. The problem was due to incorrect configuration of the srid of the postgresql geometry column. I forced all layers to be uniform srid (4326). now my layers are displayed without any problem. but still geoserver wms service doesn't adjust layer based on zoom level in Arcgis Earth. but in google earth its working normally

YongweiKang

That's great! The zoom level depends on the size of the viewport and the geographic extent. You can see that the bbox parameter in the getting map request is changing with the zooming, the server side will return a suitable zoom level image according to the request parameters, bbox, width, and height.

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