I am experiencing a problem, when trying to use content.get(some item.id), in a script that indexes all the content of a Portal 10.7. When I run the script, It returns an error stating: RuntimeError : Unable to find ItemInfo for item 'some id' ( Error Code : 500 ) It don't quite understand it, given that I have retrieved the id through content.search. So the item should be available on my portal. Anybody who can point me in the direction for figuring this out?

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to find ItemInfo for item

NikolajGrønholdt

I am experiencing a problem, when trying to use content.get(some item.id), in a script that indexes all the content of a Portal 10.7. When I run the script, It returns an error stating:

RuntimeError<SPAN class="punctuation token">:</SPAN> Unable to find ItemInfo <SPAN class="keyword token">for</SPAN> item <SPAN class="string token">'some id'</SPAN> <SPAN class="punctuation token">(</SPAN>Error Code<SPAN class="punctuation token">:</SPAN> <SPAN class="number token">500</SPAN><SPAN class="punctuation token">)</SPAN><SPAN class="line-numbers-rows"><SPAN>‍</SPAN></SPAN>

It don't quite understand it, given that I have retrieved the id through content.search. So the item should be available on my portal.

Anybody who can point me in the direction for figuring this out?

Najděte více příspěvků označených jako

Accepted answers

All comments

MarisaClaggett

Hi,

Do you have a snippet of the python you are using? Can you manually look up that item id in your Portal? What is the item type?

Best of luck,

Marisa

NikolajGrønholdt

Hi Marisa,

I experienced the error first in a quite complex loop, so I thought that it was a syntax problem. However, the error occurs even when using a simple gis.content.get("id"). The id that my script returns is 9b39c07049f64494ad8514d88aeadbc2, if it is of any interest.

I have since tried searching for it in the Portal as well, and it returns an item created by Esri (Screenshot below). When I try to access it by clicking view item details, my browser gets stuck loading the item details page.

ChelseaRozek

I'm having the same issue. I seem to have a corrupted webmap item that doesn't load the item details page and I can't access through Python (says unable to find iteminfo for item 'ID#'). Looks like this in my content:

Were you able to resolve your issue before? I can't even delete it as it says it is either delete protected or has dependent items but I can't get in to check.

DanCamboia

Were you able to resolve this?

AnthonySilveri

I am experiencing the same issue, on Enterprise 11.5.

Endless loading screen when trying to investigate further, and cant delete

Připojte se ke konverzaci

Přihlášení členové mohou přispívat, sledovat aktualizace a další. Jste tu noví? Zaregistrujte si bezplatný účet.

Rychlé odkazy

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.