Workforce field worker tracking

Question

I have just started learning about Workforce and specifically learning about tracking and I have noticed that it still shows someone's last known location even after they turn off location services/log off the app.  I see their last known location in the dispatcher map. Even when logged out of the App completely, it still shows last known location of field workers.  Is this by design?  Any information you can share on this would be helpful

Thanks

ChaselWood · Answer

If Tracking isn't necessary to any of the field workers, one work around is you can have them all disable the location services to the app itself through their device settings. While it may not show them in the actual application, they are still able to get directions to assignments using google maps or apple maps through the app, so all navigation isnt a complete loss.

PeterMilenkovic · Answer

I noticed that the workforce app shows other workers? I tried turning the layer off but the worker locations were still showing, making the layer transparent seems to work.

Craig Gillgrass · Answer

Tristan,

This capability remains unchanged for Workforce.

Can you go into some detail on how providing the ability to turn off the location displayed on the dispatcher map would help with this?  If you have 8 admins in your organization; they will all be able to view the Workforce feature layer and see the last known location of workers - even if we provide the ability to turn it off in the dispatcher map.

Craig