Open Explorer App

Question

Installed Explorer. When I login a repeated message comes infinitely. Even waiting doesn't help.

The message is "Failed to Open, the map '[null]' could not be opened. Opening the default map".

See attachment for details.

ArcGIS and Collector works fine for me. Expecting your help

2014-05-07 11.56.58.png

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JosephKerski_2-1651914388065.png

JosephJose · Answer

Hi Nick.

Your recommendations worked as there was no basemaps set

NickBlack · Answer

Joseph,

To clarify- I could open the map I created with Explorer, with the basemap you specified and it looked fine.

I still cannot open the map you shared due to permissions - can you double check it is public? Also, did you manage to check the default basemap in the organization - what was the result?

Thanks,
Nick

JosephJose · Answer

Thanks for the feedback. Let me check if I can share my map.
Creating the map is fine with me also. I can open it in Collector and ArcGIS.

Could you open it in Explorer?