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Missing Mobile Toolbox?

jenssvenne

Hi there,

I've just installed Windows Mobile 10.2.1. on my PC, but can't find the toolbox'es??

I have ArcGIS 10.3.1. (the toolbox should support 10.3) and it's on a Windows 10.

Any suggestions where the toolbox is hidden or why it's missing?

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GreggRoemhildt1

This post helped me find a solution:

https://community.esri.com/message/625695?et=watches.email.outcome#comment-625695

I created a ticket with esri support and they transferred me the installer patch which installs the mobile toolbox on ArcGIS 10.4.

DeniseKing62

If the Mobile GP Tools do not appear in ArcToolbox, you will need to add the missing toolbox (in ArcMap or ArcCatalog) by opening ArcToolbox and right-click in the white space and go to Add Toolbox. In the Add Toolbox dialog window, navigate to C:\Program Files (x86)\ArcGIS\Mobile10.2.1\ArcToolbox\Toolboxesand select Mobile Tools.tbx, click Open and the Mobile Tools will display in the list of toolboxes. Next, right-click in the white space and go to Save Settings > To Default and the Mobile GP Tools will be included when opening ArcToolbox until you change the Default configuration. I'm including a short video to show this process.

If you are unable to add missing toolbox following these steps, please submit an Esri Support Case, http://support.esri.com/request-case so we can continue to help troubleshoot the issue with you.

Cheers,

Denise

roemhildtg

Did anyone find a solution?

jenssvenne

Hi John

When I'm running til tool I only get these options????

JohnFannon

See the following:

http://resources.arcgis.com/en/help/install-guides/arcgis-mobile/10.2/index.html#/Installing_ArcGIS_for_Windows_Mobile/00qz00000029000000/

You should be able to fix this through Control Panel > Programs and Features > Uninstall/Change > Modify - then ensure you have selected the Geoprocessing Tools:

jenssvenne

Hi John

I did not have the choice of choosing "geoprocessing tools" during installation??

JohnFannon

Firstly, did you select the option for the Geoprocessing tools during the installation of ArcGIS Mobile?

Secondly, from recollection I think you also need to right-click on the root ArcToolbox and choose "Add toolbox", then navigate to Toolboxes > System Toolboxes, select the Mobile Tools and click Open. The toolbox should then appear in ArcToolbox.

Regards

John

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