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Can't publish service to ArcGIS Online

chena

Hi, there
I tried to publish map service with one feature class to ArcGIS online but failed. The error message says "packaging succeeded, but publishing failed." Failed to execute (uploadServiceDefinition). Can someone help me if you have experience on this.

Thanks,
Amy

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danielsmith1

Hi, there
I tried to publish map service with one feature class to ArcGIS online but failed. The error message says "packaging succeeded, but publishing failed." Failed to execute (uploadServiceDefinition). Can someone help me if you have experience on this.

Thanks,
Amy

Typically, this error is due to tool parameters referencing data that no longer exists. Try the following:

�?�In the Results window, right-click the results for which you are creating the service and choose Open. This will open the tool dialog box. If there are any errors (typically, these will be for data that doesn't exist), fix them and rerun the tool. If the tool executes successfully, publish the corresponding result.
�?�In the Results window, there will be a result for the execution of the Stage Service tool. Stage Service is executed whenever you publish a service. Expand the Stage Service result, then expand Messages. The messages will give you specifics about why your result could not be published.

chena

Typically, this error is due to tool parameters referencing data that no longer exists. Try the following:

�?�In the Results window, right-click the results for which you are creating the service and choose Open. This will open the tool dialog box. If there are any errors (typically, these will be for data that doesn't exist), fix them and rerun the tool. If the tool executes successfully, publish the corresponding result.
�?�In the Results window, there will be a result for the execution of the Stage Service tool. Stage Service is executed whenever you publish a service. Expand the Stage Service result, then expand Messages. The messages will give you specifics about why your result could not be published.

Thank you so much for pointing me to the right direction. I found out that the stage service ran successfully but the upload service definition was failed and the error was "Service Definition: Dataset C:\Documents and Settings\chen\Local Settings\Application Data\ESRI\Desktop10.1\Staging\My Hosted Services\msdcips.sd does not exist or is not supported"

For data source, should I use shape file or file geodatabase or SDE? thanks again for your help

Amy

JonThroop

Amy,

Did you ever find a solution to this? I realize it's an older post, but i'm having the exact same problem right now.

Thanks!

chena

Amy,

Did you ever find a solution to this? I realize it's an older post, but i'm having the exact same problem right now.

Thanks!

No, I didn't. We actually switched to use our own map service.

Amy

AlastairClinkscale

Same problem here - trying to publish a simple feature service from ArcGIS 10.2 desktop to AGOL.

Get error message "Failed to execute (UploadServiceDefinition)."

Results window states "Packaging succeeded, but publishing failed."
Error 999999 - generic error.

Anyone managed to solve this?

Anonymous User

Hi Aaastair,

Do you see a Service Definition in your My Contents Online?
Can you share the Service Definition with me?
Can you tell me when you tried to publish, and what your username is?

Thanks,
Andrew

ThomasIsraelsen

@Andrew

I have exactly the same situation.

I do see the service definitions files in My Contents for each of my attempts. I can't share them however.

I tried publishing just now, January 31st 2014. user name: ti@rapidis.com

Also: If I try to publish one of the service definition files from My Contents, I get this error: "Object reference not set to an instance of an object"

[ATTACH=CONFIG]31023[/ATTACH]

nullref.PNG

ThomasIsraelsen

I managed to download the service definition file. It is attached here.

ElevOpdeling5.zip.zip

Anonymous User

You can either share the data public and post or message me the Url to it, or if you want to keep it secured you could create a group to share the Service Definition to and invite me to it. (andrewstauffer)

It will be best to have the data so we can troubleshoot it internally.

Thank you,
Andrew

AlastairClinkscale

Hi Aaastair,

Do you see a Service Definition in your My Contents Online?
Can you share the Service Definition with me?
Can you tell me when you tried to publish, and what your username is?

Thanks,
Andrew

Hi Andrew,

Sorry for the delayed reply. No, I don't see a Service Definition file appearing in My Contents.

The error message I get from Desktop 10.2 includes "Failed to execute (UploadServiceDefinition).", so does that indicate it, for some reason, cannot upload Service Definition file to My Content in AGOL?

During the Publish process, I kept an eye on the folder C:\Users\alclink\AppData\Local\ESRI\Desktop10.2\Staging\My Hosted Services\Libaries.sd on my pc and it does seem to create a bunch of stuff in there, including what looks like a file geodatabase or something similar, so it seems to be getting so far through the process before something trips it up.

I have had contact directly from ESRI UK about this and they have suggested turning off the antivirus software on my PC (our organisation's policy prevents me from doing this).

ThomasIsraelsen

You can either share the data public and post or message me the Url to it, or if you want to keep it secured you could create a group to share the Service Definition to and invite me to it. (andrewstauffer)

It will be best to have the data so we can troubleshoot it internally.

Thank you,
Andrew

OK. I will ask the client if we can share the data with just you. Shouldn't be a problem.

Hello,

Just wanted to chime in that I'm also getting the "Failed to execute (UploadServiceDefinition)" error and seeing similar to what others have mentioned in their posts above. I'm following this "Publish a feature service from ArcGIS for Desktop" tutorial. I was able to publish the tiled map service in the earlier tutorial fine.

Anonymous User

@Thomas: Thank you, please message me the details.
@Kirstin: What version of Desktop are you using?

Thanks,
Andrew

@Kirstin: What version of Desktop are you using?

I'm using 10.2.1

KimberleyReed

Hi, have any of you been able to find a solution? I am also getting the 'Failed to execute (UploadServiceDefinition)' error when following the Publish a Feature Service from ArcGIS for Desktop tutorial.

Anonymous User

There are a few different issues it could be depending on a few situations.

1. If using 10.2+ you will need to be logged into ArcGIS Online from ArcMap while publishing. If you are running a script, please review this blog post to update your script.

2. If you are publishing with an option to overwrite, it can fail if the service is in a folder. Consider moving the service to the root level instead of in a folder until this is fixed.

3. There can be an issue publishing with the option to overwrite if the original Service Definition as been removed. Once you publish, please consider keeping this file until this is fixed.

4. At 10.2 there was an issue where publishing would fail every other time, this was fixed in 10.2.1. If you have not upgraded to 10.2.1, please try to publish a second time.

I hope this helps and we will be looking to correct these issues in future releases of ArcGIS Desktop and Online.

Thank you,
Andrew

ThomasIsraelsen

@Andrew

1:
I'm using 10.2 and I am publishing from ArcMap while logged in. Not using any scripts.

2 and 3:
I am always creating new services, never overwriting. I always use root.

4:
I will try twice publishing two times with 10.2

Thomas

service stopped.jpg

KimberleyReed

Thanks Andrew.
We have now been able to publish services to ArcGIS Online using 10.2. We needed to change the default Internet Explorer settings to enable 'Use a proxy server for your LAN'.

ThomasIsraelsen

@Andrew

Publishing two times did not help. Both failed.

Thomas

Anonymous User

@Thomas: At this point I would contact technical support to take a deeper look and identify what the problem is.

Thank you,
Andrew

ThomasIsraelsen

OK. I will contact Support.

FYI: I tried ArcGIS 10.2.1. Makes no difference, I get the same error in Server Side Post-processing.

Thomas

Anonymous User

Thanks Thomas... it looks like there could be something specific to the configuration, data, or organization we need to look at.

I was able to publish the tutorial feature service yesterday if I changed the name slightly, but I want to use the original name mentioned in the tutorial. However, when I do, I get a Service Publishing Result error: Packaging succeeded, but publishing failed. A feature service named 'LA_County_Toxics_Release_Inventory' already exists....

I tried deleting items in https://mysite.maps.arcgis.com/home/content.html, and removing the draft service in My Hosted Services in ArcCatalog, but I still get this error. Where do I go to delete this feature service so I can recreate it again?

I tried the "Overwrite an existing service" option when doing Share as Service, but no services are listed at all when I get to the next step in that wizard...

Thank you

Lars_ElmkærChwastek

Hi everyone

I have had succes publishing feature services with standard ESRI symbology.

I have had succes publishing map services via a server with customized symbology.

However when I try to publish a feature service to ArcGIS Online, with a customized symbology it fails with the same error as mentioned in the earlier posts.

I have found the following error desciption and was wondering, if this is the reason why so many have troubles publishing feature services??:
http://resources.arcgis.com/en/help/main/10.1/index.html#//00sq00000088000000

I have been able to reproduce this with both 10.1 and 10.2.1.

Any thoughts?

Regards,
Lars Elmkær Chwastek

Mike Minami

Lars,

Are seeing the error message you reference?
What kind of custom symbols do you have? Here's a topic that describes what types of symbols are supported in feature services:

http://resources.arcgis.com/en/help/main/10.2/index.html#/Authoring_feature_services/0154000003nt000000/

Most symbol types can be used with a feature service; however, in some cases, the symbols may be downgraded.

For line layers, simple line symbols are supported. If other symbols are used, the feature service converts them to a simple line symbol that best represents the original symbol. For example, a cartographic line symbol in the map document may be drawn as a simple solid line in a feature service client. If a line symbol is complex or has multiple layers, the feature service downgrades the line to best represent the original line symbol.

For polygon layers, simple fill and picture fill symbols are supported. If other symbols are used, the feature service downgrades them to simple fill symbols. For multilayer fill symbols, the feature service only considers the top layer. Also, a fill symbol's outline symbol has the same level of support as described for line layers above.

For point layers, simple marker and picture marker symbols are supported. If other symbols are used, the feature service downgrades them to picture marker symbols. Multilayer marker symbols are also downgraded to picture marker symbols where the layers are merged into a single layer. Mask properties, where a halo can be set for a marker symbol, are not supported.

thanks,

Mike

Lars_Kristian_EngelsbyHansen

Hey Mike.

The content are street signs styled through a .style file. The attributes �??kategori�?� and �??subtype1�?� are dictated from domainvalues. It contains 150 different streetsigns.

When I try to publish it, I get an error, and in messages I get 999999 : Error executing function.:

[ATTACH=CONFIG]32069[/ATTACH]

I have tried to publish it on multiple machines, with versions of arcmap, with multiple users and multiple organizations. Without any luck.

I have tried to publish it without the styling �?? and it worked.

If any one would like to have a closer look at the error, feel free to download the attached zip .mxd, the file geodatabase and the .style file. It may be necessary to set up the .style file to the feature class. Here is how to do it:

1.       Go to Layerproperties -> Symbology
2.       Choose Categories -> Match to symbols in a style
3.       Browse the .style file in the attached .zip. The file is called �??Transportation_DK.style�?�
4.       Set Value field to �??Kategori�?�
5.       Click �??Match symbols�?�

The symbols should now be shown.

As mentioned, I feel that I have tried all possible solutions, with no luck. Please let me know if I can supply you with any other informations.

HaileyRichardson_1-1741687674144.jpeg

error.png

Skilte.zip

nanzhang

Hi everyone

I got the same problem every time when publishing a feature service from desktop to Portal or AGOL.

But I got a way to avoid the error , that is keeping the fiddler running when publishing the service,then the service will be published succeded.

I don't know the reason,but it worked. Does the fiddler proxy has effect with the request or response of the publishing?

nan zhang.

Mike Minami

@lars,

We've been able to reproduce the problem with your data. It is now entered in our defect tracking system so we can fix it. You can track this issue through Esri Technical support via this number NIM102485.

Thanks

Mike

RichardWatson

But I got a way to avoid the error , that is keeping the fiddler running when publishing the service,then the service will be published succeded.

The only thing that I can think of is that Fiddler would introduce a small delay. If the problem you have is timing related then could explain it.

Lars_ElmkærChwastek

Hi ESRI,

This issue has also been created as an incident in your own support system as:

Incident 1254067: Failure to upload features with custom Style.

I dont know if it has been vreated twice then?

Kind regards,
Lars

CynthiaPeña

Hi,

I have a similar issue, when publishing an error appears, the Stage service geoprocess obtains a result , but Upload service geoprocess doesn't. I can't publish feature services from arcmap to ArcGIS Online.

However, I noticed that the 'Status' of the ArcGIS Online Organization is SUSPENDED.

Could you please clarify me if that is reason why I can't publish my services to ArcGIS Online?

Thank you Andrew Stauffer,

Cynthia

HarshalGharat

Hi Kirstin,

I am too facing the same problem. Did you find a solution to this problem?

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