I try to convert jp2 raster to jpeg using arcmap, and copy to raster fails to do that and return a general error as below:


Then I try another software to do that (FME) and the below error is returned

What might be the issue here and how I can do that, Also, there is a way to reduce number of rows and columns of a raster without affect the quality of the raster?
Best,
Lubna