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error: could not find or load main class com.esri.arcgis.webgis.client.webGISDR

AmyBrassieur

Trying to figure out how to back up with webgisdr.properties, got this error. Have no clue what it means. I'm a desktop person, not a server person but I am the only server person there is in our organization.

Any help would be appreciated, I feel very stupid.

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JonathanQuinn

Can you post the full console output when running the tool? You can scrub any identifying information like machine names if you need to.

AmyBrassieur

That's it. It stops before it gets started. I'm using the command syntax from this page: Create an ArcGIS Enterprise backup—Portal for ArcGIS (10.6) | Documentation for ArcGIS Enterprise

screen grab of command and error

I must be doing something very dumb.

JonathanQuinn

It seems like you moved the webgisdr.bat file into the root C:\ drive? The .bat file relies on libraries within the lib folder in the webgisdr folder (C:\Program Files\ArcGIS\Portal\tools\webgisdr). Can you try to run the DR tool from the C:\Program Files\ArcGIS\Portal\tools\webgisdr directory instead? You can still pass in the properties file from a separate directory.

AmyBrassieur

Bingo! I knew I was doing something dumb. Now, I got past that, but I'm still doing something dumb. It says it can't access the file \TempPath\WebGISSite<xyz>\server\<xyz>\<datetime>.agssite.

I guess it has to be a permissions issue but I can't figure out what I'm missing. screen grab of command and error

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