Are Custom Basemaps Working 100%

Question

I started looking at using a custom basemap this morning.  Good idea for the site!

So far most of the basemaps were working .

Is anyone else having issues with using the OpenStreetMap basemap?  If I select it, it keeps the previously selected basemap and does not update the "set extent" area.  Saving the site only keeps the previously selected map.  Please see the attachment.

Cameron

opendatasiteissue.png

CesarPiovanetti1_1-1631386832439.png

CourtneyClaessens · Answer

Good point Malcolm, we'll add it in.

MalcolmJ · Answer

That explains it perfectly. Thanks.

It would be helpful if this was mentioned in the Open Data documentation

Configure your Open Data site—ArcGIS Open Data | ArcGIS

It doesn't say that basemaps need to support SSL anywhere that I can see.

DaveBouwman · Answer

Malcom,

The Open Data Admin app runs under ssl, and thus needs to make a https request to the tile cache to get information about it (projection etc). In this case, it looks like ssl is not setup for that service, as

https://s1-mdc.cloud.eaglegis.co.nz/arcgis/rest/services/Cache/Basemap/MapServer?f=json

returns a 404, but non-ssl requests work..

http://s1-mdc.cloud.eaglegis.co.nz/arcgis/rest/services/Cache/Basemap/MapServer?f=json

I am looking into why this error is not being displayed in the UI, and get a patch on production asap, however, the fix will be the same - to use a tile cache in Open Data, it needs to support ssl so the admin tooling can interact with it.

Cheers,

Dave

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Open Data Front-End Developer

Esri