Weird symbols: ampersand, pound, etc.

Question

We're using ArcGIS Explorer version 2500 on 64-bit computers.  For some users, the simple squares, circles, and triangles in Layer File X display beautifully in Explorer.  For others, the symbols are replaced with ampersands, pound symbols, and asterisks.  How should I troubleshoot this?

Thanks!

MarkBockenhauer · Answer

If you author the map using Picture Marker Symbols, you wont have the font problem.

Do not use Character Marker symbols that make use of the Esri Fonts..

Mark

Anonymous User · Answer

So, there's a chance I'll need to do two installs: both the upgrade and the expansion pack.

Is there a way I can predetermine which symbols Explorer can read?  IT won't push an expansion pack to 1400 computers.  The symbols in this map are extremely basic--circle, square, triangle.

MarkBockenhauer · Answer

The expansion pack installs the Esri fonts that are included with ArcGIS  Desktop. So, installing the fonts should resolve it .