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Přihlášení do Maps for Excel

TerryCox

<\/HEAD>Vytvořil jsem zkušební účet, nainstaloval plugin Maps for Excel, ale když se pokusím přihlásit z Excelu, zobrazí se "Přihlášení selhalo kvůli nesprávnému uživatelskému jménu a\/nebo heslu". Existuje nějaká čekací doba nebo něco podobného? Vím, že to zadávám správně, a pro jistotu jsem si aktualizoval heslo ve svém online účtu.<\/SPAN><\/BODY><\/HTML>

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OlyBrian2

Thanks again Katy. I wonder whether the need for an ArcGis Online organizational subscription is well understood. I know that I missed the difference. Because I have access to ArcGis Online through my personal account, I assumed that I was an ArcGis Online subscriber and would have access to Esri Maps for Office. The recent article in "ArcNews" on page 22 about Esri Maps for Office said that, "All that's needed to get started using Esri Maps for Office is an ArcGIS Online paid or trial subscription."

I am not quite sure about my relationship with ArcGis Online, but will try to understand the distinction. I just wonder if it might be confusing to others out there. Thanks again for your answer.

Hello Katy: I noticed in the Winter 2013/2014 version of ArcNews that an article said that all ArcGis for Desktop users had a free ArcGis Online subscription, which allowed me to use Esri Maps for Office. I was able to download the program, but not use it by signing in through Excel, where I was told that I must have an ArcGIS Online subscription. Have I misunderstood again?

EricBowman

Indeed I have the same problem...I can't understand which is the difference and what can I do for change this. Can you help me?What is an ORGANIZATION account? I can't understand by reading the help pages..

Hi Elisa - there are two accounts you can have with arcgis online. Public accounts which are free and can create, share web maps and some types of data. These have 2gb limit. The organization/subscription account can use cloud-based geocoding, create feature and tiled map services (this requires arcgis server) in the cloud and transfers of data into/out of the cloud. If you already have a public account, you cannot use this account for an organization/subscription. I have two accounts - one public and one for my organization. Hope this clarifies this a bit. Eric

ElisaMAZZUCATO

Hi Brian,

I just wanted to let you know that we (Esri) absolutely understand the confusion regarding ArcGIS Online accounts (personal and organization) and are working to clarify that confusion where we can. Please do let me know if you have additional questions or concerns.

Thanks,
Katy

Indeed I have the same problem...I can't understand which is the difference and what can I do for change this. Can you help me?

What is an ORGANIZATION account?
I can't understand by reading the help pages..

KatherineDalton

Hi Patrick,

Can you tell me what is it doing when it won't geocode? Do you receive an error about it not being able to find certain locations? Feel free to add a screenshot.

Thanks,
Katy

PatrickSmith1

Hi Katy, I've installed ESRI maps for office on my laptop, and it worked once, but now it won't accept street addresses. I have formatted the data into columns for Street Address (1234 Street), City, State, but it won't take the street address. I have tried streets from several different cities, and it won't take them. I geocoded them to lat and long just to test, and that works, and just putting in the city and state works, but it won't lookup locations by street address.

Suggestions? I tried "repairing" Excel, and uninstalling and re-installing the plug in. no good.

Thanks 🙂

KatherineDalton

Hi Brian,

I just wanted to let you know that we (Esri) absolutely understand the confusion regarding ArcGIS Online accounts (personal and organization) and are working to clarify that confusion where we can. Please do let me know if you have additional questions or concerns.

Thanks,
Katy

OlyBrian2

Hi Brian,

That error message indicates that you are trying to login with a personal account. Esri Maps for Office requires an account that is part of ArcGIS Online organizational subscription.

Katy

Thanks again Katy. I wonder whether the need for an ArcGis Online organizational subscription is well understood. I know that I missed the difference. Because I have access to ArcGis Online through my personal account, I assumed that I was an ArcGis Online subscriber and would have access to Esri Maps for Office. The recent article in "ArcNews" on page 22 about Esri Maps for Office said that, "All that's needed to get started using Esri Maps for Office is an ArcGIS Online paid or trial subscription."

I am not quite sure about my relationship with ArcGis Online, but will try to understand the distinction. I just wonder if it might be confusing to others out there. Thanks again for your answer.

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OlyBrian2

Thank you Katy. That explains everything. I must have missed that central fact in my enthusiasm to use this tool. I will try to uninstall. Thanks very much for responding, who knows how much time I would have fretted away. Brian

KatherineDalton

Hi Brian,

That error message indicates that you are trying to login with a personal account. Esri Maps for Office requires an account that is part of ArcGIS Online organizational subscription.

Katy

OlyBrian2

I am having a similar problem with a different error message (see attached). From within the Excel spreadsheet, I can't log in using my ESRI Global Account. Did you ever discover the problem?

ESRI Maps for Office Login Problem.pdf

Stormwater_Schema_D3.pdf

RenataCrockett

I created a trial account, installed the Maps for Excel plugin, but when I try to sign in from Excel it says "Login failed due to incorrect username and/or password". Is there a waiting period or something? I know I'm typing it in correct, and updated my password in my online account just to be safe.

I was able to create an account, download and install the program, and start working with it with no waiting period.

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