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Enterprise sites - public download

BarboraKocvarova

Hi, in AG Enterprise there is a possibility to share my data with everyone, but when someone from public (unsigned person) wants to download my data (which I allowed to be public) from my sites, he can't. Is there any possibility how to fix it? Thank you.

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Accepted answers

Anonymous User

Hi both - anonymous downloads of data is something that can only work in a few circumstances:

You are on 10.8 or 10.7.1 with General Patch 1 for Enterprise Sites
Your data is in a Hosted Feature Service with Export/Extract enabled (settings for the feature service)
A creator user type generates a download (this will be an item/cache of data)
Both the download item & the source item are shared publicly

It's on the long term roadmap to bring a more robust download system into Enterprise but not yet slated for a future release.

All comments

RandallWilliams

In order for the community to answer this question, you'll need to provide more details.

What error is the user seeing?

How is the ArcGIS Server instance federated with the Portal?

What data is the user attempting to download?

How are they accessing the site - like, did you pass them a link, or are they browsing through?

BarboraKocvarova

1) The download button gets gray, the user can't see any error. Now I have version 10.7 and the button is just gray without any comment, but when I had 10.6, it wrote something like "you have to be signed in to download this data".

2) I don't know how is it federated.

3) Some geodata (in shapefile) loaded to portal like hosted feature layer.

4) I passed them a link.

Anonymous User

Hi both - anonymous downloads of data is something that can only work in a few circumstances:

You are on 10.8 or 10.7.1 with General Patch 1 for Enterprise Sites
Your data is in a Hosted Feature Service with Export/Extract enabled (settings for the feature service)
A creator user type generates a download (this will be an item/cache of data)
Both the download item & the source item are shared publicly

It's on the long term roadmap to bring a more robust download system into Enterprise but not yet slated for a future release.

BarboraKocvarova

Thank you both for your responds, the problem is solved.

Anonymous User

this is having an issue in 10.8.1 which we are working on addressing via a patch

Martin1

Hello,

Thank you for your answer.

I am working with 10.8.1 and was facing the same issues. Changing the Export/Extract settings already helped making the download button usable now. However, nothing happens when clicking it and choosing a download format. Could you please explain which exact steps you mean with "A creator user type generates a download (this will be an item/cache of data)"?

I am using the "export data" function to create a shapefile. However, even when sharing it publicly, the download button for the feature-service will not work.

Thanks,

Martin

Anonymous User

we're working it as fast as we can

Martin1

Portal for ArcGIS 10.8 Enterprise Sites Patch 1 is available now.
Can you confirm that it solves the issues mentioned above?

Martin1

Thanks!! The download works now. However, it seems that ArcGIS Enterprise always creates its own download files, even though I have pre-created them with the "Export Data" function. Is there documentation somewhere, on how these download files need to be created to they are being used (e.g. if they need to be copied to the item-exports folder) ? Can I trigger the download file creation programmatically, so I can make sure that they are re-created e.g. all 24 hours?

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