Is there information out there on video file size that an Esri Story Map can hold? Additionally, are there specific video file types that Story Maps only accept? I'm working with a .mov file and curious if it can be uploaded.
Thanks!
Hi Hannah -- We're in the process of updating the ArcGIS StoryMaps documentation to include this information, but the file size limit for uploading videos is 50MB and currently only MP4 videos are supported.
I am having issues adding MP4 video files that are well below 50MBs to my Story Map. Nothing happens after selecting and clicking on "Add" Kindly help.
See the image below.
Hello @AllanOuko
Is this issue occurring with all mp4 files, or one in particular? As a first troubleshooting step, I'd recommend attempting this upload with different mp4s in a few different browsers, like Chrome, Firefox, etc. I would also recommend reaching out to Esri Technical Support to dive into this issue further with an analyst.
Best,
Abby
Hello,
I was using Mozilla when I had issues, but I shifted to Chrome and it worked well. I have been able to add 10 MP4 videos, all between 30-49Mbs.
Thank you,
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