central feature tool crashes

Question

I teach an online ArcGIS Pro course, and my students are trying to run the Central Feature and Deviational Ellipse Geoprocessing tool but it does a hard crash each time. The students have the trial version installed on their personal computer. These tools work fine from my computer. I'm not sure why it is crashing...

Drew Flater · Answer

Bryan, can you access the path %localappdata%\Esri\ErrorReports on one of the machines that experienced the crash? You should be able to find crash reports with a timestamp of when the tool ran and crashed. If you can please send this file to me at dflater@esri.com, and/or upload it here to the post, I would like to troubleshoot the problem to see if it is solved in more recent software versions (as indicated by Dan).

Thanks for your help!

Drew

BryanKrouse1 · Answer

Dan, thank you for trying on your end. It seems to be hit and miss and I'm not sure why.

DanPatterson_Retired · Answer

Bryan... works in 2.3 beta, so I presume 2.3.  I just used the defaults to a fc in a gdb for a point file