Tracker for ArcGIS, iOS, location jumps to 0,0 coordinate anyone else seeing this?

mmeyer

We are seeing tracks on multiple 1 of 3 iOS devices jumping to 0 latitude 0 longitude. The reported accuracy for these points is >8,000ft and smart rending is NOT filtering these points out. This results in tracks with multiple jumps from Hawaii to the coast of Africa and back.

The field crews are using Navigator and Trackers at the same time. There is anecdotal evidence that the jumps occur when switching to Navigator from Tracker.

We've verified that both apps are Always using device location in the background.

Has anyone else experienced this or found a solution?

Aaron Pulver‌

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Anonymous User

Hi Matt,

 

We have had one or two reports of this around when iOS 13 was released/in beta. But the feedback was that updating to a newer minor version of iOS resolved the issue.

 

Do you have specific device details including the iOS version and the model number?

How often do you see this?

Can you send a sample point that is at 0,0 with all attribute information? If the smart rendering is not filtering it out, then that should mean there is a valid speed and/or course being recorded in addition to the large accuracy value.