ArcGIS online Licence page blank

Question

I am currently attempting to add the necessary licences (as an admin) to be able to use ArcGIS Pro, but while the licence tab is visible, when accessed it merely leads to a blank page.  I've tried multiple browsers, but the same issue persists.  Any help would be greatly appreciated.

PeterCorlett1 · Answer

I'm also getting the same issue. The 'ArcGIS Pro' and 'Other Products' buttons appear for a fraction of a second and then disappear - leaving the page blank.

I have tried this in a couple of different browsers (IE and Chrome) as well as  from outside the corporate firewall and I see the same behaviour each time.

StuartThomson1 · Answer

Did you ever a get a solution for this? I'm just setting up our accounts and coming across the same issue.

KellyGerrow · Answer

I'd suggest getting in touch with tech support or customer service. I would suggest verifying that the licenses have been provisioned to your organization with customer service. They can then get you over to tech support if they can't address the issue.

-Kelly