The Categorized Map Tour feature popups in the map are out of sync with the selected feature in the detail list. Additional information: this is when using a basemap with a custom map extent like "neighborhood" rather than "county". This issue will also appear when using the automatic setting. This was not a problem until 6/17/2026. Please see the attached document for additional details. This issue is impacting production applications.
The fix for this bug was deployed last night. Please let us know if you are still experiencing issues with your map tours.
This popup and list synchronization issue in the ArcGIS StoryMaps Categorized Map Tour is a known bug that frequently occurs when custom map extents or automatic scale settings are applied.
To resolve your issue, you can enter here.
ArcGIS StoryMaps Map Tour with categorized layout created from a feature layer will fail to load with "Hmm there seems to be an issue" error if the Category Field is removed from the feature layer schema.
I don't believe that the mentioned solution applies in this situation. Working with Esri technical support using a new shapefile published as a hosted feature layer and a new Story Map - a new Categorized Map Tour was created and the same issue persists. This issue doesn't appear to be related to changing categories.
Yes I have also noted this issue on a previous story map that was fine, and one I am currently working on. The issue appeared right after the update.
@Weld_CountyColorado -- Thank you for reporting this. I can reproduce the issue using the details provided above. We will investigate and post again here when we have information to share.
We have identified the issue and plan to address it in an update tomorrow evening (Weds, Jun 24). I apologize for the impact this has had on your stories.
Thank you for your prompt response to this issue.
Great! Glad it's fixed.
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