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What are the ways to migrate built-In users from ArcGIS Enterprise portal 10.9.1 to 11.5?

codethemap

We are planning to migrate from ArcGIS Enterprise 10.9.1 to 11.5.

So What are the ways to migrate built-In users from ArcGIS Enterprise portal 10.9.1 to 11.5?

Can we do it using:
1. Python Script? if yes what are dependencies to create a script?
2. Can we export built-in users from 10.9.1 and import the same in 11.5?
3. Any other option if available?

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JonM32

@codethemap

If you are doing an in-place upgrade from ArcGIS Enterprise 10.9.1 to 11.5, built-in Portal users migrate automatically as part of the Portal upgrade. No separate user migration is normally required.

CodyPatterson

Hey @codethemap

Agreed with Jon, the users in my case have always automatically migrated, I performed a 11.5 upgrade from your version, but with intermediary upgrades. Each upgrade it has automatically moved the built-in users without any interaction from my side.

Have any problems came up in the past?

Cody

codethemap

We are setting up ArcGIS Enterprise 11.5 on totally new infrastructure. So No In place upgrade.

codethemap

We are setting up ArcGIS Enterprise 11.5 on totally new infrastructure. So No In place upgrade.

MikeVolz

Any reasons why you are not trying to migrate your existing enterprise from the old infrastructure to the new infrastructure? I think this is what webgisdr can be used for. I would research webgisdr from ESRI documentation supplemented by Google searches and ChatGPT. I think you would get your existing enterprise 10.9.1 on new infrastructure and then perform the upgrade from 10.9.1 to 11.5 on the new infrastructure.

CodyPatterson

Hey @codethemap

As MikeVolz mentioned, WebGISDR would be the best to use in this situation. You would install 10.9.1 on the new servers, and then deploy the WebGISDR to pull the environment over. Once done, you'd then perform in-place upgrades to finalize your upgrade.

Otherwise, you can perform a CSV export of the users using the ArcGIS API for Python from your 10.9.1 instance, and then transfer to the new infrastructure if you already have that installed.

Cody

codethemap

We are using Windows server 2025 and it is not supported to 10.9.1.

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