Ports to use ArcGIS Flight on campus network

Question

I've had some trouble using ArcGIS Flight with my DJI Mavic 3E&T drones on my campus network, but it works well on my home network. Is there more explicit documentation about the ports that need to be open for things to work?

Willen · Answer

Thanks Austen,

Actually, While I've also been trying to use RTK with the drone - that works, through my phone.

It's using the ArcGIS Flight application on an iPad that doesn't work for me in controlling the Mavic 3E or 3T drones on my campus network. I've also tried linking through the cellular network connection of my phone, in order to get the RTK signal. But just using the ArcGIS Flight application to control the drone has been problematic on campus. It needs a network connection to validate the license, and that seems to fail on campus, but not on the network at home.

I'd be happy to have a call with you and/or someone on your team. Zoom would be great. I'll be back on campus early next week, if you want set up a time.

Doug

AustenThum · Answer

Hi @Willen, I hope you are doing well and thank you for reaching out to our team.

I assume you are referring to RTK network connectivity, is that correct? If so, our documentation page here may be of some help - https://doc.arcgis.com/en/flight/latest/get-started/settings.htm#LI_50AD9967BC9D4291B3F443CE03DF8518.

It may also be helpful for us to get on a call with you to better understand your issues. Please let me know if you are available for a quick call to discuss further.