Field Maps Crashing When Using Copy All Function - Samsung Galaxy

Question

Greetings,

We are trying to troubleshoot an issue with one of our organization's Field Maps application.  We were attempting to copy a polygon from one feature layer to another using the "Copy All" tool.  Clicking "Copy All" on a Samsung Galaxy Tab Active5 5G caused Field Maps to crash.  When performing the same function on an iPhone iOS 26.3 Field Maps was successful and there were no issues/crashing.

Has anyone had any similar issues, and found any resolutions?

ColinLawrence · Answer

Thanks @Timothy_Marsh @JDLP . What type of field is used for the unique value symbols? I had tried this out with my own data and do not reproduce a crash. If possible, you can also share the map to a Group in ArcGIS Online and invite the user arcgisfieldmaps. I can then test directly with the same data.

Timothy_Marsh · Answer

So I had access to @JDLP 's data. I played around with settings for hours, and the only time (for any android device) that the data would "copy all" to a new polygon layer without crashing was when the base data to be copied did not show unique values (symbology) in the base data's template tab in FieldMaps. Oddly, this did not mean that the map output's base data needed to be non-unique values, just that it couldn't show up in the template tab.

So, the problem is functionally solved, but the underlying issue causing this crash remains unknown.

ColinLawrence · Answer

Thanks - some scenarios to try outside of the different devices:

- Different data in the same map

- Same data in a new map

- Separate (new) data and map

If you dont reproduce with a different data/layer in the same map, then it might be a problem with the layer configuration. If you dont reproduce with the same layer in a different map then it might be something in the map configuration. Let us know what you find!