Field Maps Offline with the Utility Network in Enterprise

Ariggs

Hi All,

Enterprise 11.5, UN v7

I've just configured offline areas for a utility network data map of mine, which is of course in Enterprise for compatibility reasons. However, our mobile users require a VPN connection to access our Enterprise environment in the field. Isn't the purpose of offline areas to have functionality even in areas without cell service?

Is there anyone who has found a way to work around this whose organization also requires the VPN connection?

 

Thank you!

CodyPatterson

Hey @Ariggs 

What it sounds like is that your Enterprise environment is not publicly exposed, and people on the internet normally cannot see your items. If that's the case, then you may be in a tough spot without some type of proxy or externally facing environment, the reason is because ArcGIS Field Maps authenticates with your Portal environment over the internet, so a VPN is required because it puts you onto the internal network. Without the VPN, the Field Maps authentication and connections cannot reach your internal environment, because there's no external view, so offline mode would not work without a VPN because you wouldn't be able to authenticate in the app.

That's what I believe at least, and to get around this with my previous organization, I needed to place my environment within a DMZ, and utilize a DNS change to forward requests using a reverse proxy from the internet. If you'd like more info I can definitely help out!

Cody