Elevation profile doesn't work after switch to another map

BrandonGuo

I added two scenes into one map widget. Everything works fine in draft mode during configuration. 

After publishing the app, the elevation profile widget only works for the first scene. If I switch to the other scene, the elevation profile will show as blank. 

Switch back to the first scene, works again. 

avezina

Hi @BrandonGuo ,

Apologies for the delay on this. We've taken a closer look at the issue and it appears it may be tied to a faulty configuration. It looks like the widget may not be properly connected to the elevation service data source you are using in the web scene.

Fix: opening the app in the configuration mode, accessing the Elevation Profile settings, and saving the app again should update the configuration; after which everything should work as expected.

I am not sure how the widget entered this faulty state. We also attempted to reproduce the issue by creating multiple apps but were unable to replicate the problem. If you have more information on how his app was configured, and perhaps when the configuration was last updated (an approximate date) would be most helpful!

Thank you!,

Alix